Job Description
Job Description
Position Overview
Compensation and Benefits
- Estimated $37K $41K base pay annually.
- Hourly pay plus Bonus Opportunities.
- 8 : 45-5pm M-F, No Weekends.
- Paid time off (vacation and personal / sick days).
- Paid Holidays / Federal Holidays Off.
- Casual, small office environment with a large well-known company.
- 45-minute Lunch.
- 401K Match.
- Great opportunity for customer service experience and advancement.
- Computer competency / familiarity with Microsoft office preferred.
- Interview requires a simple literacy and math assessment.
- Licensed position Attainment of NY Property / Casualty insurance license required with Reimbursement for Course and 1st test.
Responsibilities
- Answer phones and direct customers to appropriate team members.
- Process payments, email documents, and assist sales staff.
- Identify customer needs and respond accordingly with fast, accurate and friendly service.
- Assisting with general office duties.
- Help maintain high retention rate by building strong relationships with existing clients.
- Taking on additional higher-level tasks as new skills and knowledge are acquired (like conducting client appointments, policy coverage analysis and evaluation, among other things)
Requirements
- Have an upbeat, positive, and coachable attitude.
- Ability to prioritize, follow-through, follow up, and work effectively with a team.
- Excellent Communication skills, and Strong Work Ethic.
- N o Education Requirement , all are encouraged to apply.
Values of our team
Our goal is to not only help our customers meet their ever-changing needs throughout their life, but to also promote a healthy work-life balance within our own team.
Customer service is sometimes difficult, but we are looking for someone who will persevere and find the positives in any situation.
Empathy, Professionalism, and a little Detective work go a long way in determining the best ways to help our customers accomplish their goals to meet their needs.
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