North America Learning Event Specialist

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.

We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients succeed and build trusted, lasting relationships.

We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

The North America Learning Event Specialist provides end-to-end support for the delivery of onsite training programs, including faculty prep and coaching, material ordering, venue reservation and set up, AV support, catering, document services, floor operations support, breakout room facilitation and / or other services.

Additional responsibilities include :

• Build / Manage relationships and communications with senior stakeholders in all training locations, local offices and central training facility
• Understand course content and advise on onsite needs and best in-class learning approaches
• Coach faculty, at all career and experience levels, on facilitation skills that promote 'Durable Learning' principles and a 'Truly Human' learning environment
• Ensure faculty are aligned with the sponsor's vision and objectives
• Coach faculty to demonstrate learner centric mindset through pre session prep and everyday faculty prep
• Walk faculty through necessary technology and session modalities and conduct practice as needed
• Partner with faculty during the session and co-facilitate when needed
• Provide "In the Moment" support feedback to faculty, ensuring learning objectives are met and the program has consistency across different sessions and / or classrooms
• Provide a deep-dive of the entire learning program's 'show flow' before the session
• Shape course content with insights regarding learner and faculty experience
• Lead and monitor breakouts
• Lead / Facilitate topics such as Social Styles, Inclusive Leadership, Design Thinking, Storytelling and those that require a learning coach to be the lead facilitator
• Share post session observations / opportunities with other members of the support team about the learning environment and session engagement
• Collaborate with Training Delivery Advisors (TDAs) and other individual teams to prepare venue requirements and associated services, and coordinate schedule for physical setup of training venue
• Manage urgent escalations and troubleshoot to either solve issues and / or raise them to management

Please note that this role requires schedule flexibility to work irregular hours, including evenings and weekends, as needed.

Additionally, this role requires up to 100% travel.

Basic Qualifications :

Minimum of 2 years of experience in event support, event coordination, event planning and / or event vendor management

Professional Skills :

• Conflict resolution skills and ability to deliver difficult messages
• Excellent negotiation and senior stakeholder management skills
• Strong problem-solving skills and ability to work under pressure
• Detail orientated
• Ability to multitask and manage multiple projects simultaneously
• Strong teamwork and collaboration skills with a variety of players (i.e., facilities, learning vendors, hotels, TDAs, sponsors, catering, faculty, etc.)
• Excellent people management skills : coaching, listening, giving direction, etc.
• Strong written and verbal communication skills
• Multi-cultural and diversity aware
• Strong initiative and bias for action

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $63,200 to $134,300

Colorado $63,200 to $116,000

New York $58,500 to $134,300

Washington $67,300 to $123,500

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at redacted , send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.