General Manager

Englewood, CO

Job Number : 24158825

Find out more about this role by reading the information below, then apply to be considered.

Job Category : Property Leadership

Location : Courtyard Denver Tech Center, 6565 South Boston Street, Greenwood Village, Colorado, United States

Schedule : Full-Time

Position Type : Management

JOB SUMMARY

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property performance, food and beverage operations, sales and marketing strategy, profitability, revenue generation, human resources activities, and delivering a return on investment to both Marriott International and ownership.

Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Builds relationships with key customers and is involved in the sales process.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major;

4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

JOB SPECIFIC TASKS

Managing Property Operations

• Ensures service programs are in place and executed against.
• Provides timely feedback to management and associates on service and operational standards.
• Manages the flow of labor between departments to support effective management of Labor Budget.
• Prepares for QA audits.
• Acts as a project manager for the execution of capital improvements.
• Walks the property to ensure sanitation and cleanliness standards.
• Delegates responsibilities for operations and projects to appropriate level of associate.

Managing Food and Beverage Operations

• Monitors Food and Beverage forecasting and par levels to reduce waste and maximize profit margins.
• Establishes and leverages local vendor relationships.
• Ensures bar and kitchen meet standards of quality.
• Conducts periodic compliance audits.

Managing and Sustaining Sales and Marketing Strategy

• Works with the Regional Sales office to implement sales strategy for the property.
• Identifies and champions creative marketing solutions.
• Develops innovative means for capturing new revenue streams.

Managing Profitability

• Manages controllable costs associated with operations.
• Measures and communicates property performance.
• Initiates action to support revenue and profitability goals.

Managing Human Resource Activities

• Leads associates through property changes.
• Conducts day-to-day Human Resource transactions.
• Monitors local hiring and compensation trends.

Managing Relationships with Property Stakeholders

• Keeps brand leadership team and owners updated on property performance.
• Prepares and presents reports for owners.

Additional Responsibilities

Participates in conference calls regarding property performance.

The salary range for this position is $94,000 to $116,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan, accrued paid time off, life insurance, group disability insurance, travel discounts, and other incentives.

Benefits may be subject to eligibility and other conditions.

The application deadline for this position is September 10, 2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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