Store Lead

Oakberry West Coast • San Clemente, California, United States, 92672

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Lead with Purpose at OAKBERRY CA!

Join OAKBERRY CA as a Store Lead, where you'll play a key leadership role in ensuring operational excellence, team development, and an exceptional customer experience. As the most senior in-store role, you'll support day-to-day operations while guiding and empowering a team of Team Members.

This position reports directly to the District Manager.

RESPONSIBILITIES

Team Member Duties (Shared) :

Prepare and serve açaí bowls and smoothies in accordance with OAKBERRY CA's quality and presentation standards.
Greet customers warmly and create a welcoming, friendly environment.
Educate customers on our menu items and the health benefits of our offerings.
Handle point-of-sale transactions and operate the card register accurately.
Assist with inventory management, including receiving and checking vendor orders.
Ensure store systems (lighting, music, electronics) are aligned with brand standards.
Maintain cleanliness and organization of the work area, following food safety and hygiene standards.
Complete opening and closing duties as assigned.
Clean and sanitize equipment and surfaces throughout the shift.
Stay up to date on ingredients to support customers with dietary preferences or restrictions.

Leadership Duties :

Set the tone for high performance, professionalism, and brand representation.

Supervise 4–5 Team Members, supporting day-to-day performance and team culture.

Oversee inventory management, purchasing, and monthly reporting.

Handle scheduling, shift coverage, and team communications via tools like 7Shifts.

Train and onboard new hires, ensuring consistency in service and operations.

Manage product purchasing through MarketMan and oversee vendor coordination.

Use Square, MarketMan, 7Shifts, and other platforms for store efficiency.

Act as the first point of contact for internal issues, call-offs, and operational needs.

Coordinate in-store and corporate events as needed.

Immediately report any structural or technical issues to the District Manager.

QUALIFICATION

1+ year of experience in a leadership role within food or retail (preferred).

Strong customer service and team management skills.

Proficient in tools such as 7Shifts, Square, and MarketMan (or willing to learn).

Strong attention to detail and commitment to quality standards.

Excellent time management and multitasking ability.

Experience with scheduling, inventory, and purchasing is a plus.

Strong communication skills and ability to train and inspire others.

Passion for health, wellness, and a positive work environment.

Must be comfortable standing for extended periods and handling physical tasks.

Valid California Food Handler Certificate (or willingness to obtain one prior to first shift).

EMPLOYMENT DETAILS

Job Type : Full-Time (Up to 40 hours / week)

Hourly Rate : $20.00–$22.00 per hour (inclusive of estimated tips, based on experience and skills)

Schedule Hours : The Store Lead works a 6-hour daily shift on the floor, with additional hours as needed for admin duties. Must be available for :

Morning Shift : 7 : 00 AM – 12 : 00 PM

Midday Shift : 12 : 00 PM – 5 : 00 PM

Closing Shift : 5 : 00 PM – 10 : 00 PM

Weekend and holiday availability is required.

As a Store Lead, you'll be more than a shift supervisor — you'll be a culture carrier, a problem-solver, and a trusted partner in the store's success.

Come grow with OAKBERRY CA and lead a team that thrives on quality, health, and purpose.

PI0b53711a64d4-30511-38454459

serp_jobs.job_alerts.create_a_job

Store Lead • San Clemente, California, United States, 92672