Review Manager, Retail Credit Risk Review

Why USAA?

At USAA, we have an important mission : facilitating the financial security of millions of U.S. military members and their families.

Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did.

We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other.

Come be a part of what makes us so special!

The Opportunity

The Credit Risk Review (CRR) group is responsible for independently evaluating credit risks of exposures from both lending and non-lending activities to opine upon the effectiveness of first and second lines of defenses' credit risk management practices and credit quality in fulfillment of regulatory expectations for safety and soundness.

• CRR reports administratively through Enterprise Audit, functionally to the Boards of Directors, and is governed by the CRR Policy and the Interagency Guidance for CRR Systems.
• The group conducts its work through the execution of its programs in adherence with the CRR business plan. The CRR Programs include Continuous Monitoring, Periodic Reviews, and Portfolio Assessments.
• Results are reported to executive and senior management, bank credit risk management committee, and the Boards of Directors.
• The Retail CRR Team drives the independent CRR Programs covering the retail credit risks in USAA Federal Savings Bank, which includes Auto, Credit Card, Deposits, Mortgage, Secured, and Unsecured credit risks.

This position is responsible for the quality and timely execution of the three programs (Continuous Monitoring, Periodic Reviews, and Portfolio Assessments) for the retail credit risks in USAA Federal Savings Bank and USAA Savings Bank.

• Applying data analytics support and techniques, synthesize and aggregate retail credit risk data across the banks.
• Through ongoing monitoring, Periodic Reviews, and overall credit risk assessments of retail credit exposures, review the lifecycle stages of credit analysis, portfolio management, default management, and loss mitigation to conclude independently upon inherent credit risk, quality of credit risk management, individual and aggregate credit risks, and direction of credit risk.
• Ensure CRR's independent coverage of the retail credit risks is appropriate.
• Constructively interact with key first and second line of defense Credit Risk Executives and Directors
• Engage in pertinent business and risk management meetings regularly, providing effective and credible challenge where warranted
• Ensure appropriateness of credit risk policies and procedures governing retail credit risks and the consistent application thereof
• Independently opine on the adequacy of underwriting analysis, appropriateness of credit decisions, and efficiency of the credit management process supporting credit or asset quality, including sufficiency of controls in place to mitigate credit risk to USAA
• Independently monitors credit risk trends in the retail exposures, attends relevant meetings, and establishes and maintains relationships with internal partners responsible for credit approval and credit risk management
• Recommend and assist in growing CRR Policy and procedures where needed

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX; Plano, TX; Charlotte, NC

What you'll do :

• Develops and executes assigned CRR work timely and professionally with a high level of accuracy, with guidance and support from the Senior Review Manager or CRR Director in support of the CRR business plan and priorities.
• Manages day-to-day engagement-related efforts and assignments of CRR team members with varying degrees of expertise and experience when serving as the RIC.

Assesses the team's work for timeliness, accuracy, and quality standards, providing feedback as applicable.

Leads Continuous Monitoring activities, targeted reviews, and projects. Proactively identifies and applies industry knowledge, leading practices, and analytical skills to identify risks and opportunities.

Ensures understanding of portfolio issues, trends, and root causes to manage credit portfolios effectively.

Demonstrates a strong understanding of CRR policies, procedures, guidelines, and strategic direction, in tandem with regulatory guidance;

may communicate with regulators.

Develops and verifies accuracy of content within CRR work, workpapers, reports, and memos. Drafts the related CRR-identified issues and reports with oversight from the Senior Review Manager and CRR Director for issuance to respective stakeholders.

Provides information from CRR results and insight to assist the Senior Review Manager in the updating of credit risk profiles.

• Applies increasingly mature knowledge to participate in producing analytical material for discussions with teams to evaluate credit risk and monitor adherence with policies and strategies.
• Communicates effectively, verbally and written, to share findings and results with the RIC, team members, and stakeholders.
• Utilizes and provides guidance to team members on the use of business systems, applications, and tools to create queries and ad hoc reports.
• Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions from CRR's work are drawn.

Identifies, reports, and escalates credit risks to the Senior Review Manager, CRR Director, or the appropriate governance bodies.

• Provides support, assistance, guidance, coaching, and training for team members regarding analytics and credit risk management to ensure continued development, high quality work, and timely CRR deliverables.
• Builds and develops relationships with stakeholders and control partners; provides effective challenge when required. Delivers risk-based and difficult messages regarding issues, credit risk, or methodology weaknesses.
• Monitors the credit risk environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels.

What you have :

• Bachelor's degree in Risk Management, Business, Finance, or a related field.
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years' CRR, audit, credit risk management, or regulatory experience in banking or financial services.
• 2 years' experience performing risk reviews, or applying risk, audit, or compliance acumen in a complex operational and regulatory environment.
• Knowledge of credit risk principles with initiative to examine, analyze, assess, and draw conclusions from review work and present findings to various audiences.
• Demonstrated experience effectively communicating and challenging business process and procedures with business partners and leaders.
• Understanding of risks, policies, and credit strategy, and the ability to evaluate and determine adequacy.
• Experience in a supporting role mentoring and providing feedback to team members.
• Demonstrated experience in a dynamic environment undergoing change; ability to manage through competing priorities.

What sets you apart :

• Ability to apply internal and external data and analytical skills to identify risks and opportunities
• Experience reviewing, analyzing, and interpreting data collected from multiple sources and use critical thinking skills to draw conclusions
• CRR and / or Audit experience in the financial industry
• Excellent verbal and written communication and social skills required with ability to present detailed and critical topics to management
• Proven track record to lead projects optimally with minimal direct supervision
• Knowledge of credit risk trends, combining quantitative and qualitative methods

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer :

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

The salary range for this position is : $109,130 - $208,580

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled.

Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.