Sr Service Desk Technician

VirtualVocations
Kansas City, Missouri, United States
Full-time
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A company is looking for a Sr. Service Desk Technician in Austin, TX.Key Responsibilities : Field incoming help desk tickets and provide technical assistancePerform preventative maintenance, system updates, and escalate requests as neededCollaborate with internal teams and vendors to improve processes and achieve goalsRequired Qualifications : Minimum of 3 years in a Service Desk EnvironmentExperience in User Management and device rollouts preferredUnderstanding of technology stack including Jamf, Automox, and GSuiteAbility to work in a hybrid role requiring 3 days in the office

3 days ago
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