Accounts Receivable
Hybrid Role $47K to $52K
Accounts Receivable
and minimize bad debt expense
Collects on business to business accounts
Performs account reconciliations in order to resolve unidentified deductions or cash application issues
Resolve any customer issues
Negotiate with delinquent customers to set up payment plans
Evaluate orders on credit hold to determine if orders should be released
Evaluate and approve stock orders with extended payment terms before releasing
Evaluate if delinquent accounts should be forwarded to a collection agency
Analyze various collection reports daily that assist with the collection process
Process customer credit card payments and ACH payments along with monitoring and resolving declines
Issue ten-day demand letters if necessary
Research and make decisions on finance charges and other disputed invoices within company guidelines
Provide assistance to other departments and Associates as needed
Provide training for new employees or processes
Review progress of KPIs with management
Answer inbound customer calls
Supervisory Responsibilities : None
QUALIFICATIONS
Required Qualifications
High school diploma
A minimum of two years with major business to business and credit and collections experience required
General PC applications
MS Office applications
Experience with A / R systems
Desired Qualifications
College degree in Accounting, Finance, or Business
Credit experienced
Bilingual (Spanish)
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