Job Description
Job Description
Benefits :
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition assistance
- Vision insurance
Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location.
RESPONSIBILITIES :
- Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.
- Assist customer service manager with all aspects of the customer service department, including but not limited to : cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.
- Place primary importance on delivering superior customer service.
- Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.
- Train and develop cashiers and courtesy clerks to ensure efficient results.
- Operate cash register following all cash management guidelines.
- Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.
- Ensure that cashiers are assisted with price checks in a prompt and timely fashion.
- Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.
- Other duties as assigned.
QUALIFICATIONS :
- High school diploma or GED, required.
- Previous cash handling experience, required.
- Previous customer service experience, required.
- Previous management experience, preferred.
- Must be able to work early mornings, nights and weekends.
- Must have reliable transportation. BENEFITS :
- Health
- Health
- Dental
- Vision
- Short term disability
- Accident
- Hospitalization
- Critical illness
- Cancer
- Life insurance
- Flexible spending
- Education reimbursement
- 401K match
- Employee discount
- Company paid life insurance policy
- Company paid LTD policy
If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.
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