Job Description
POSITION SUMMARY
As an Administrative Assistant, you'll be the backbone of our Washington Supported Living program, providing essential office and administrative support.
Supported living" means instruction, supports, and services provided by service providers to clients living in homes that are owned, rented, or leased by the client or their legal representative.
This role falls into the category of client services which means instruction and support services that service providers are responsible to provide as identified in the client’s individual support plan.
Your work will directly impact the quality of life for our clients, helping them live independently in their own homes.
KEY RESPONSIBILITIES :
Operational
- Receive, sort, file and retrieves forms, correspondence and documents.
- Verifies discrepancies and correct discrepancies.
- Process documents; update and maintain files and records.
- Process and distribute confidential documents.
- Establish and maintain complex filing systems.
- Monitor visitor access.
- Maintain regular communication with supervisor.
- Answer incoming telephone calls, determining purpose, and forwarding to appropriate personnel or department.
Recordkeeping
File and archive financial documents according to SL Start financial management policy.
Positive Working Environment
- Respect and honor diversity (race, religion, marital status, age, sexual orientation, color, creed, national origin, and abilities.
- Maintain respectful relationships which recognize client’s rights as a citizen and promotes their dignity, well-being, personal choice, and self-esteem.
- Treat all co-workers with respect and in a manner that will promote teamwork, productivity and positive working environment.
- Work collaboratively with others to accomplish goals and / or assigned tasks.
- Meet expected outcomes or let supervisor know of any needed direction, support or resources to ensure attainment of expected outcomes.
- Participate actively in team meetings.
- Inform team members of import information that will assist in providing quality supports to the department.
- Act according to the guidelines of the company policies & procedures and the employee handbook. Maintain working knowledge of these documents by reviewing them at least once a year.
- Stay calm in challenging situations, maintain positive attitude, and serve as a role model for individuals served and employees.
Growth & Development
- Complete Basic Orientation and attend other in-service training as recommended.
- Set and achieve performance and development goals.
Safety and Health
Maintains a safe working environment, follows safe work practices, and contributes to overall team safety by protecting clients from physical, verbal, or mental abuse;
appropriately caring for and repairing all safety hazards; being familiar with emergency evacuation procedures and emergency first aid procedures
Qualifications
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED OR six months to one year related experience and / or training; or equivalent combination of education and experience.
- Proficiency in MS Office Suite (Word, Excel, Outlook).
- Working knowledge of financial record procedures.
- Ability to deal sensitively with confidential material
- Strong interpersonal (verbal and written) and effective communication skills.
- Excellent organizational, multitasking, and prioritizing abilities.
- Professionalism and strong work ethic.
Additional Information
Ready to Make a Difference? Join us in making a positive impact on the lives of individuals with developmental and intellectual disabilities.
Apply today and become a vital part of our supportive community!
Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve.
We are an affirmative action and equal opportunity employer. All information will be kept confidential according to EEO guidelines.
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