Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Guest Services Representative **WEEKLY PAY** *Full-Time*
The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative will cover all aspects of the front office when General Manager is not present. Represent hotel in a professional and courteo...
Environmental Services Technician - CMC (Full Time) 1st Shift
Atrium Health is seeking a full time Environmental Services Technician to work 40 hours per week at CMC Main in Charlotte, NC. Consistently demonstrates the ability to meet time schedules and deadlines. Can prioritize assignments to complete work in a timely manner. ...
Dishwasher - Full Time
Available benefits for full-time employees include medical, dental, vision, company paid life insurance, disability, 401(k) with company match, and a generous paid time off program. Full-time employees are eligible for benefits on the first day of the month following 30-days of employment. ...
Environmental Services Technician - CMC (Full Time) Mid Shift
Atrium Health is seeking a full time Environmental Services Technician to work 40 hours per week at CMC Main in Charlotte, NC. Consistently demonstrates the ability to meet time schedules and deadlines. Can prioritize assignments to complete work in a timely manner. ...
Environmental Services Technician - Pineville (Full Time)
Provides cleaning service in the facility to meet department quality standards.Performs routine tasks in assigned area, follows a 7-Step cleaning process and the remaking of beds after disinfecting during discharge cleaning.Performs routine tasks in assigned area, follows maintenance schedule for fl...
Full-Time Nabisco Sales Service Representative/Merchandiser Order Writer
Full Time Nabisco Merchandiser/Order Writer. Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Represent Mondelēz in front...
Member Services Representative - Sunday 9-5
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Environmental Services Technician - Behavioral Health Charlotte (Full Time) 2nd Shift
Atrium Health is seeking a full-time Environmental Services Technician. Consistently demonstrates the ability to meet time schedules and deadlines. Can prioritize assignments to complete work in a timely manner. ...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
Environmental Services Technician - CMC (Full Time) Mid Shift
Atrium Health is seeking a full time Environmental Services Technician to work 40 hours per week at CMC Main in Charlotte, NC. Consistently demonstrates the ability to meet time schedules and deadlines. Can prioritize assignments to complete work in a timely manner. ...