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Claims Settlement Specialist

Claims Settlement Specialist

BTI SolutionsPlano, TX, US
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Claims Settlement Specialist

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.

  • 95% client satisfaction rate measures client satisfaction vs. expectations.
  • Clients have worked with us for over 10 years on average.
  • BTI Solutions counts 4 Global Telecommunication companies as clients.
  • Client referrals are BTI Solutions' largest source of new clients.
  • Google Review 4.4, Facebook Review 4.8

Key Responsibilities

  • Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
  • Collaborate with our Recovery Team to report claim approvals and pending payments.
  • Review essential claim documentation to confirm payment accuracy (AP).
  • Communicate with carriers / 3PL's to confirm payment details.
  • Audit / Manage contracts and tariffs in regards to process payments in the Cello system.
  • Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
  • Investigate and diagnose potential errors preventing payment processing
  • Facilitate Legal reviews to review and execute settlement agreements from carriers / 3PL's.
  • Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
  • Track and submit approval requests for aging claim offsets against carrier invoices.
  • Perform ad-hoc reporting or other job-related duties, as required.

    • Qualifications :

  • Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
  • 3-5 years of Accounting / Finance experience preferred
  • 1+ years of freight claims processing
  • Excellent verbal and written communication skills
  • Strong critical thinking and creative problem solving skills
  • Flexibility to work in a fast-paced, team-oriented environment

    • Superior attention to detail, organization, cross-group collaboration, and project management skills

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    Claim Specialist • Plano, TX, US