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Ecommerce Coordinator
Ecommerce CoordinatorCoda Search¦Staffing • New York, NY, US
Ecommerce Coordinator

Ecommerce Coordinator

Coda Search¦Staffing • New York, NY, US
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JOB DESCRIPTION

VOICE OF THE REGION, ROADMAP & COMMUNICATION

  • Support on gathering US teams requirements / needs and pass the information along to the Ecom HQ team
  • Support on building the bridge between digital HQ team and US teams in terms of communication (brands, logistics, CS, IT, etc.)
  • Support on building presentations for Ecom stakeholders and high level management.

OMNICHANNEL SERVICES ROLL-OUT

  • Coordination of OMNI services launch between HQ and brands local teams
  • Support on the dry-run tests for new services
  • Support on issues troubleshooting

    • RUN (BUSINESS AS USUAL)

  • Support on escalating IT tickets with the IT teams (being the bridge between the ticket requester and IT)
  • Support on analysis to gather volumes for IT change requests
  • Support on training related to OMS, OMNI app, LUCE app, etc. when needed
  • Support on marketplace related topics

    • SKILLS

  • Being the go-to person in the region for Ecom topics ("know about everything")
  • Ability to adapt to different seniority levels (roles, meetings, etc.)
  • Analytical mindset
  • Excel, PowerPoint
  • Portuguese and Spanish is a plus
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    Ecommerce Coordinator • New York, NY, US