Seasonal Surge Shelter Security

Overview

Seasonal Surge Shelter Security Staff Member needed to help protect people and property during critical weather events. This intermittent role supports shelter operations during freezing temperatures, storms, or extreme conditions, ensuring a secure, welcoming, and dignified environment for all participants and staff.

Job Description

The Surge Shelter Security Staff ensures a safe and orderly environment during periods of extreme weather when the shelter is activated. This position is intermittent and requires flexibility to respond quickly when weather emergencies occur. Security staff work closely with shelter monitors and leads to maintain the safety and security of participants, staff, and property through consistent presence, observation, and trauma-informed engagement.

Responsibilities

• Assist with the opening of the shelter by ensuring participants are lined up in an orderly fashion outside of the facility.
• Assist with bag check of participants entering the shelter and ensure weapons and unsafe items are either discarded or properly stored.
• Maintain a visible presence throughout the shelter to ensure the safety and security of participants, staff, and property.
• Monitor entrances, exits, and common areas to manage access and prevent unauthorized activity.
• Support shelter staff by calmly addressing disruptive behavior and applying de-escalation techniques when necessary.
• Conduct regular safety and perimeter checks inside and outside the facility.
• Respond promptly and professionally to emergencies, incidents, and safety concerns.
• Enforce program guidelines and expectations with fairness, consistency, and respect.
• Collaborate closely with shelter monitors to promote a trauma-informed, welcoming atmosphere.
• Assist with crowd control during shelter check-in, meal times, and curfew hours.
• Document all incidents, safety checks, and security-related observations in a timely and accurate manner.
• Participate in staff meetings and required safety or emergency preparedness trainings.
• Remain alert and available during entire shift to respond to developing situations.
• Report promptly when called for Surge Shelter openings and remain dependable during activation periods.

Qualifications

Status : Part-time, seasonal, temporary position, December 1st- March 31st.

Hours : 8-hour shifts, 4-12 am, or 12-8 am

Compensation : $25 an hour

Location : 2220 Stockton Street, Richmond, VA 23219

Additional Information

Computer Skills : Microsoft Word and PowerPoint, Google Docs.

Work Environment : CARITAS Values : Achievement, Innovation, Integrity, Passion, Servant Leadership. The CARITAS culture reflects these values. Professional and timely communication is expected as well as an understanding of and appreciation for all the programs of CARITAS : Shelter, the Furniture Bank, Works, The Healing Place, and the Recovery Residences.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift up to 10 lbs.

Drug-Free Workplace : The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the CARITAS workplace. As such, while on CARITAS\' premises, performing CARITAS-related duties, or operating any CARITAS equipment, whether during work time or non-work time, employees are prohibited from being under the influence of drugs or alcohol, and are strictly prohibited from possessing illegal drugs, marijuana, or excessive quantities of prescription or over-the-counter drugs.

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