Search jobs > Marietta, GA > Lead customer manager

Lead Customer Success Manager

VirtualVocations
Marietta, Georgia, United States
Full-time

A company is looking for a Lead Customer Success Manager to join their team remotely in the USA.Key ResponsibilitiesProvide initial training to customers on using the platformAct as the main representative for customers through various communication channelsGather customer feedback and represent support issues and product feature requests to the organizationRequired Qualifications7+ years of experience in Customer Success or Technical Account Management in B2B tech or SaaSExperience managing a diverse portfolio of accounts from SMB to large enterprisesStrong emotional intelligence and empathy towards customersTechnical experience in cloud infrastructure is a plusResponsiveness to customer communications via email and Slack

12 days ago
Related jobs
Promoted
VirtualVocations
Alpharetta, Georgia

A company is looking for a Strategic Customer Success Manager to act as a trusted advisor to customers and drive adoption of solutions. ...

Promoted
Safe-Guard Products International
Atlanta, Georgia

Customer Success Manager- eCommerce, Dealer Portal. The Key Partner Consultant - Portal, eCommerce, D2C will lead efforts relating to the Dealer Portal, Direct-to-Consumer & Service Center initiative, and eCommerce/Menus System efforts. Monitoring the success of campaigns, initiatives, & ema...

Promoted
VirtualVocations
Marietta, Georgia

A company is looking for a Senior Customer Success Manager to enhance chronic condition health management in America. ...

Promoted
Accenture
Atlanta, Georgia

As a Customer Success Manager, you will play a critical role in ensuring the success and satisfaction of our clients by effectively managing accounts and engaging in high-level and deep conversations regarding M365 Copilot. Minimum 1 year of experience in consultative selling, account management or ...

Promoted
VirtualVocations
Alpharetta, Georgia

A company is looking for a Customer Success Enablement GTM Manager. ...

Promoted
Canonical
Atlanta, Georgia

To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to help our team of Customer Success Managers across regions. Ideally, you have been a Customer Success Manager at one point in your career and naturally evolved to a leading position. Our customers include ...

Promoted
StubHub
Atlanta, Georgia

The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high level of service delivery and customer satisfaction. Success in this role requires strong leadership skills, strategic thinking, and a passion for driving results....

Promoted
Elron Ventures
Atlanta, Georgia

Joining our Customer Success team, you will play an instrumental role in our customer's journey with IRONSCALES, create meaningful bonds with our global customers and partners, and help them realize the value of their investment in our product - fight phishing and protect their company against email...

Promoted
Centegix
Atlanta, Georgia

Customer Success: Ensure overall customer satisfaction and success by proactively engaging with customers to drive best practices, address any concerns, or issues promptly and effectively. As the Customer Success Manager you play a pivotal role in collaborating with CENTEGIX customers across diverse...

Docebo
Atlanta, Georgia

The Spanish speaking Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. Successfully leads deal-related escalations with the support ...