Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available.
Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service.
Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities :
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
- Consult with the general manager to ensure that all guest service standards are met daily
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Qualifications :
- Possess excellent organizational skills, communication skills, and problem-solving skills
- Proven customer service experience as a manager; strong guest-focused mentality
- You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
- You must have 3 or more years of experience working in the hospitality field
- A proven record of experience managing a team, preferably in a hospitality role, is required
About Company
As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.
S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.
Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.
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