Administrator

Overview

Unity Point Health : Humboldt Family Medicine Clinic

Clinic Administrator

FTE : 1.0 (Full-time, 40 hours per week)

Why UnityPoint Health?

• Culture At UnityPoint Health, you matter . Come for a fulfilling career and experience a guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
• Benefits Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purpose to improve the health of the people and communities we serve.

Responsibilities

Departmental Support

• Full authority over daily operations.
• Possess in depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
• Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.
• Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.
• Follow protocols and policies in decision making.
• Identify and resolve operational issues and day-to-day oversight and responsibility
• Seek guidance from director of clinic operations as needed.

Financial Management

• Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.
• Budget preparation and participate in annual budgeting process and budget development as directed.
• Review monthly financial statements.

Strategic Planning

• Be aware of what is happening in clinic / department and the organization by attending clinic / department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Implement and sustain UnityPoint Clinic strategic initiatives.
• Perform other duties as requested by the organizations management team and the providers to facilitate the smooth and effective operations of the office.
• Create a culture of innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the organization.

Relationship Building

• Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, team work and staff development.
• Act as a liaison between physicians / providers and the organization’s leadership team to achieve effective communication and optimal operational processes.
• Partnering with associate medical director and director on provider performance and talent management.
• Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.
• Responsible for follow-up with new providers and necessary paperwork has been completed prior to starting and working with the director as needed for assistance.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals;

and put the success of the team above own interests.

• Consultant and final decision maker with respect to employee relations situations; informing and partnering with HR and director on high level employee situations.
• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.
• Attend monthly staff meetings to support and provide insight and ensure proper follow-up as needed.

Qualifications

Education :

• Bachelor’s degree required OR a combination of education and experience.
• Business and / or health care management degree preferred.
• Preferred Master’s degree in business or health care management

Experience :

• 2-3 years of leadership experience
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
• Clinical operations experience preferred.
• Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred.

Preferred knowledge and experience with process improvement

License(s) / Certification(s) :

• Valid driver’s license when driving any vehicle for work-related reasons.
4 days ago