Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.
We never stop working to find new, innovative ways to make that possible.
Qualifications
- 5+ years of related experience with software development team, reliability or engineering excellence experience preferred
- Expert in one of the following : Automation, Monitoring tools, Cloud Operations
- Solid AWS experience
- Solid and comfortable with backend or full stack coding and scripting : strong experience with Java / J2EE, Go, Python, REST, SOAP, JSON
- Skilled in software development lifecycle processes. Experience with SCRUM and Agile Development
- Knowledge of current trends and best practices in the modern SaaS technology landscape
- Experience in leveraging Amazon Web Services for building scalable applications
- High adaptability and flexibility
- Work well under pressure
- Easy to work with : you communicate well, collaborate, and harness people around you during crises
- Do whatever it takes attitude
- Have a passion for working on systems that are highly reliable, maintainable, scalable, and secure
- High energy, self-starter with a positive mindset and with a "can do" attitude
Responsibilities
- Be the first level of support and handle and investigate incidents, production issues, and alerts
- Identify, design and build tools that are focused on tooling work and observability work, ensuring high availability, scalability, and performance of our production systems
- Ensure the highest standards for engineering design, implementation, and testing
- Accurately scope effort, identify risks and clearly communicate trade-offs with team members and other stakeholders
- Investigate production issues and provide valuable insights to the core teams
- Pursue and resolve complex technical problems and share key learnings
- Stay aware of industry trends and make technology choices and strategic decisions
- Collaborate closely with peers, cross-functional teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results forward for Intuit
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