Intern III, Student Program
Are you seeking an Intern opportunity? Would you like the opportunity to work on technical challenges?
About the Role
Monitoring incoming alerts from a variety of monitoring applications. Escalating issues as needed in a timely manner to ensure Service Level and Organization Level Agreements are achieved.
This position can evolve to include more technical responsibilities that include triaging tickets for server and network issues.
Responsibilities
- Monitoring applications and processes and assists with escalation / remediation steps.
- Following documented process for daily activities
- Performing actions based on business / operational needs and prepares system reports.
- Assisting with incident management and support requests.
- Working with support teams to define root cause and replicate issues.
- Verifying environment stability.
- Performing daily tasks competently and other duties as assigned.
- Complying with all policies and standards.
- Using data organizing and coordination skills to perform business support or technical work.
Requirements
- Able to expands skills within an analytical or operational process.
- Able to follows standardized procedures.
- Maintain appropriate licenses, training, and certifications
- Able to work within established procedures and practices.
- Understand existing procedures to resolve incidents
- Able to work with a moderate to minimal degree of supervision.
- Possess exceptional verbal and written communication skills and share information and ideas effectively.
- Communicate Exchange information and ideas effectively.
- Able to impact, motivate, participate, collaborate, and inspire team.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions :
Onsite work : Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working For You
Perks and rewards designed for you :
- Career Growth Opportunities : We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Great Work Environment : We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
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