Retail Sales Associate (Mall of America) - Larissa Loden

DESCRIPTIONRetail Sales Associates keep the lights on! These superhumans staff our stores and pop-up events and create an exceptional customer experience.

They thrive working as a team in fast-paced environments but are equally motivated to work independently and get sh*t done.

They also help support our Operations team behind-the-scenes with order fulfillment and special kitting projects as needed.

As a Retail Sales Associate, you will :

Interact with customers - greet customers, educate about products / brand, offer shopping suggestions, answer questions, create amazing customer experiences

Operate POS system - ring sales, accept returns & exchanges, follow cash handling procedures

Perform jewelry services - operate hand tools to create custom and permanent jewelry (don’t worry, training is provided!)

Maintain visual merchandise standards - pull restock reports, refill product on sales floor, assist with new floorsets, complete basic shop maintenance / cleaning duties

Support accurate inventory - receive product for stockroom / sales floor, complete basic inventory corrections, assist with sitewide inventory

Work at indoor and outdoor pop-up events - set up / tear down, ring sales, interact with customers, perform permanent jewelry services, maintain table displays

Assist Fulfillment team - pull and quality check product, pack and ship online orders, complete special kitting projects

Support team success - pull sales reports, achieve sales and efficiency goals, participate in team meetings, use company messaging tools, follow policies in company handbook

How You Know You’re A Great Fit

You don’t need jewelry experience to be a great fit for our Retail Sales Associate position! We’ll train you on our products, performing permanent jewelry services, and our sales and service Core Processes.

You’re a great fit for Retail Sales Associate if :

You’ve worked in retail or hospitality - fast-paced environments energize you.

You’ve got flexible availability - working evenings, weekends and holidays is your jam.

You’re a people person - you seize every opportunity to surprise and delight customers.

You’re curious - about how things work, how they can work better, and how you can help make that happen.

You’re driven to Go Get It - in work and life, you have a growth mindset and don’t shy away from a challenge.

You’re a tender bad*ss - you Keep It Real but never without caring deeply and taking the time to communicate clearly.

The Perks Of Working With Us :

As an independently owned, woman-run business, we do things differently than the big box retailers. Since 2010, we have been designing and making jewelry in Minneapolis / St.

Paul with one guiding principle : Give a sh*t. About people, about the world we live in, and about whatever gets you out of bed in the morning.

Being a Retail Sales Associate on Team LL means :

You earn paid time off (PTO) and sick time - because everyone deserves to take a break.

You can earn tips when performing jewelry services - make more by making their day!

You receive a year-round 55% discount on jewelry - so you never have to wait to buy your fave stuff.

You have opportunities to learn new skills and advance your career - as we grow, you can too - nearly half of our full-time team (46%) started in part-time roles.

You get to be YOU at work - No branded dress code or credit cards to push - our staff are real people who love creating genuine moments with our customers by being themselves.