Manager, Security, Service Area Operations

Description : Job Summary :

In addition to the responsibilities listed below, this manager level position is also responsible for serving as a leader and security subject matter expert with demonstrated success leading large security program(s).

This includes delivering expertise and coherence across assigned area(s) while ensuring consistent and repeatable service delivery, effective integration, alignment, and unity of effort between frontline, area, regional, and national levels of the organization to establish and maintain a strong and adaptive security posture that aligns with organizational risk tolerance and business strategies.

This position is also responsible for managing security teams to safeguard people, property, assets, and interests in support of the core business of providing high-quality and affordable healthcare.

This includes management of facilities across one or two complex service areas within a large geographic market, and may include a wide variety of caregiving settings (e.

g., hospitals, ambulatory surgical centers, medical office buildings, clinics, etc.) and other sites as appropriate (e.g.

pharmacies, administrative office buildings, data centers, and other types of facilities).

Finally, this role is responsible for serving as a subject matter expert for their assigned area, providing security solutions, alternatives, and recommendations across service lines, to include (but not limited to) threat management / preventing workplace violence, access control, technology integration, risk-based staffing, training, contract management, policy development, investigation & loss prevention, incident reporting / critical notifications, analysis, program measurement, continuous improvement, crime prevention, risk assessment & mitigation, law enforcement liaison, special event support, leader development, and governance.

Essential Responsibilities :

Supports facility access control plan by : contributing to and implementing guidelines for facilities access control, including key control, ID badge management, locking and unlocking doors, providing emergency and afterhours access as appropriate, providing escorts to sensitive areas, traffic control, and vendor / patient / visitor / personnel access management;

and promoting team member compliance with access control plan.

• Complies with safety and security policies and procedures by : using advanced knowledge of safety and security laws, regulations, policies, procedures, and standards to drive the application of strategies and concepts across a wide range of situations throughout the organization;
• overseeing and conducting training programs for security staff and regional employees; fostering a culture of continuous improvement and participating in the review and development of department policies;

and guiding teams to apply safety and security knowledge and training.

• Guides continuous improvement of security systems by : leading team and serving as security program manager to integrate cutting edge security solution design standards into new construction, renovation, and / or life cycle replacement projects.
• guiding teams in adapting to security technology changes and collaborating with internal stakeholders (e.g., Information Technology, Risk Management);
• leading teams to conduct industry analysis and ensuring best practices are applied; serving as subject matter expert to guide teams in making recommendations for security solutions for new construction, renovation, and / or life cycle replacement projects and represent these recommendations to higher level managers and directors;

and overseeing the maintenance and monitoring of alarms, detection devices, and other physical security devices in accordance with established processes and procedures.

Minimum Qualifications :

• Bachelors degree in Law Enforcement, Business Administration, Public Policy, Healthcare Management, Criminal Justice, Corporate Security, Security Management, or related field AND minimum six (6) years of experience in Security Management, Hospital Security, Law Enforcement Management, or directly related field OR Minimum nine (9) years of experience in Security Management, Hospital Security, Law Enforcement Management, or a directly related field.
• Three (3) years experience developing security policies and procedures (e.g., investigations, loss prevention, access control, risk assessment, crime prevention, workplace violence prevention).
• Three (3) years experience supervising, managing, or leading a protective services workforce (e.g., security, law enforcement, corrrections, etc.).
• Two (2) years project or program management experience.
• Minimum two (2) years of experience managing operational or project budgets.
• Minimum three (3) years of experience in a leadership role with direct reports.
• Drivers License (in location where applicable)

Additional Requirements :

Preferred Qualifications :

• Two (2) years experience developing and communicating a strategy and aligning projects, initiatives, and resources to execute against the strategy.
• Two (2) years experience in program transformation initiatives.
30+ days ago