Delivery Driver

Job Description

Job Description

Position Title : Delivery Driver

Type of Position : Hourly, 40 hours / week

Benefits :

• Medical Plan and prescription program administered by United HealthCare with employer contribution of $250 monthly
• 401(k) with employer match of up to 4% of annual earnings, immediately upon hire
• Paid holidays, 7 annually
• One week of accrued SICK time, following 90 days of employment
• Employee discount on all granola products

Job Description :

As a Delivery Driver at Michele’s Granola, you are a key member of our Company and sales / order fulfillment team. The primary role of the Delivery Driver is to complete the distribution of granola products to wholesale customers, meeting employee, customer, company, and industry expectations.

As a Delivery Driver at Michele’s Granola, you are expected to set an example of excellence in the following areas :

• Attendance and Punctuality
• Driver Safety and Vehicle Stewardship
• Organization and Time management
• Accuracy and Consistency of Work
• Quality of Customer Service
• Knowledge of Company, Job and Work Environment
• Self-sufficiency and Problem-Solving Skills
• Overall Contributions to the team and company, including representing Michele’s Granola in the best possible manner, exhibiting a professional demeanor at all times, upholding the highest customer service standards, and pro-actively responding to company’s opportunities for growth by providing feedback and implementing new ideas to keep business moving forward

Basic Expectations of a Delivery Driver include :

• Following all guidelines set forth in Delivery Driver Manual
• Delivering products safely, accurately and with the highest level of customer service to our wholesale customers
• Maintaining company vehicles in partnership with Delivery Vehicle Team
• Completing all vehicle, delivery and inventory records and logs in a timely manner
• Exercising safe vehicle, equipment and facility practices
• Making clear and consistent communications with Supervisor and all Company Managers
• Actively contributing ideas to improve inventory mgmt. and order fulfillment processes and / or decrease company’s expenditures, and executing their implementation

Specific Responsibilities of a Delivery Driver include :

• Correctly pulling daily wholesale direct delivery inventory and making direct deliveries
• Inputting Warehouse Checkout Log data daily
• Fostering excellent relationships with customers; Promptly reporting any customer, order or delivery issues to Supervisor
• Properly handling mis-picks and returns per Delivery Driver Manual
• Safely operating and properly maintaining company vehicles; Completing daily vehicle log; reporting and coordinating needed vehicle maintenance and repairs with Supervisor
• Properly operating and maintaining company pallet jack and other facility equipment; reporting service issues promptly to Supervisor promptly
• Supporting and filling in for other delivery drivers when needed
• Ensuring that any individuals assigned to assist the Senior Delivery Driver are properly trained, supervised and capable of performing the work in an efficient, safe and economical manner
• Participating in company response to customer complaints and making necessary revision to distribution protocols in partnership with management
• Other duties as assigned
29 days ago