Customer Success Account Manager

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Customer Success Account Manager to enhance the customer experience and drive user adoption.Key ResponsibilitiesBuild strong relationships with customers and manage the full customer lifecyclePartner with customer stakeholders to create custom engagement initiativesAnalyze customer engagement metrics and communicate insights to stakeholdersRequired Qualifications5+ years of experience in Customer Success or Client Services at a SaaS organizationExperience in the telehealth spaceExperience managing a large to enterprise-sized customer book of businessIndependent and motivated with entrepreneurial spiritHighly organized, capable of managing multiple projects in a fast-paced environment

8 days ago
Related jobs
Promoted
Addition
New York, New York

Onboarding and Account Management / Customer Success: Managing key customer relationships, you'll be the key point of contact for many of our employer partners and users. Addition Wealth is looking for a Customer Success Manager to help us grow and scale our business. Customer Support: You'll lead o...

Promoted
Equativ
New York, New York

As a Customer Success Manager at Equativ, you will play a critical role in ensuring the success and satisfaction of both agency and self-service clients. Your primary focus will be to drive customer adoption and usage of our deal curation platform, monitor and optimize deal performance, and provide ...

Promoted
Ometria
New York, New York

We’re looking for a Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers. You'll play a pivotal role in delivering value and ...

Promoted
Cockroach Labs
New York, New York

SaaS environment as a Customer Success Manager, or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to our valued customers and, in collaboration with Sales, must build trust and confidence through urgency and influence to get deeper and expa...

Promoted
Dailymotion
New York, New York

We are looking for a Customer Success Manager that is highly motivated and has a hunger to develop media and advertising knowledge. The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. Work cross-functional...

Grey Matter Recruitment
New York, New York

Exciting opportunity to join a market-leading DCO, Campaign Delivery and Data Analytics platform, who are looking to scale out their Customer Success team. You will work closely with a portfolio of agency accounts:. Identify account upsell and growth opportunities. Become a platform specialist, demo...

Togetherhood
New York, New York

Work with fellow Customer Success Managers to ensure consistent implementation of operational priorities across all programming sites. Your mission is to cultivate exceptional customer experiences for both groups, maximizing our impact in the community. This role demands an acute awareness of stakeh...

Whistle
New York, New York

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. As a Customer Success Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. Custom...

JPMorgan Chase Bank, N.A.
New York, US

As a Customer Success Manager in Sapphire Reserve, you develop and maintain customer relationships that make our product value propositions a reality. Tracks key success metrics: Provide data and feedback to the Product and Content teams to inform new features, content priorities, and growth initiat...

Yotpo
New York, US

Customer Success Operations Manager. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Examples of projects can range from the very strategic to the very operational and focus on some of the many areas, su...