Cloud Support Site Lead

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Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description :

As a trusted Microsoft partner in the Federal space, the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform.

Operational support is comprised of five workstreams teams : Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP).

These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs located in Elkridge, MD

Here's what you need :

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience

Bonus points if you have :

• Bachelor's Degree (or equivalent experience) plus 5+ years of experience
• 8+ years of project management experience to include :
• cross team / group / org collaboration skills
• communication skills to include effectively tailoring messages to the specific needs of the audience
• excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
• experience in briefing to customers / clients 22.
• experience with Microsoft Office tools (powerpoint, excel, word, sharepoint)
• Ability to travel to sites within your region when needed 24. Shift work may be required

Bonus points if you have :

• Experience with managed services project and / or in a secure operations center preferred
• Experience working in / with a data center
• Involvement supporting air gapped or any cloud environments a plus
• Experience with technical writing, SOP creation or knowledge articles
• Experience with PowerBI
• Experience supporting the Azure cloud environment

Security Clearance :

Must have an active TS / SCI security clearance with Poly

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.

As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.

Role Location : Range of Starting Pay for role :

California : $136,300 - $256,300

Colorado : $136,300 - $221,200

New York : $126,400 - $256,300

Washington : $145,300 - $235,700

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia .

The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is :

$108,500-$214,300 USD

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.