Customer Success Manager Mid-Market

VirtualVocations
Far Rockaway, New York, United States
Full-time

A company is looking for a Customer Success Manager, Mid-MarketKey ResponsibilitiesStrengthen client relationships post-sale by driving high engagement and providing ongoing valueAdvocate for clients, drive renewal rates, reduce churn, and identify expansion opportunitiesProvide internal feedback, collaborate with stakeholders, and ensure client success measures are metQualifications3+ years of customer success / account management experience in a SaaS business environmentExperience in balancing stakeholder needs and working under tight time framesProven track record in client-facing roles and delivering exceptional client experiencesProficiency in leveraging internal systems and organizational skillsAbility to build relationships at all levels

20 hours ago
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