General Manager

JOB DESCRIPTION

Position

As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives.

Great hiring, training, and retention are key to reaching sales and profit goals.

• You will be responsible for ensuring your restaurant is delivering top results
• You know the business and have at least one year of experience as a general manager within a restaurant or retail
• You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service, and will uphold Company Core Values
• You will be responsible for ensuring your restaurant is delivering top results
• You're humble and ready to learn about what makes our company different
• You will be responsible for ensuring your restaurant is delivering top results
• You're not afraid to jump in and help your team and lead them to the next level

Their success is your success!!

Requirements

• A minimum of 2+ years in food service management and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
• Applicants should have strong communication skills and ability to manage multiple tasks
• Applicant should have experience with inventory, cost controls, and cash handling
• Applicants should be ready and willing to do all interviewing, hiring, and terminations
• Applicants will be expected to run the store as if it were their own business with an eye to the bottom line

Responsibilities

• General Managers are responsible for all aspects of the operation
• You will be tasked with hiring, scheduling, and training
• You will be expected to understand and manage cash and food controls
• Our General Managers are expected to work alongside their teams
• P & L responsibilities include forecasting sales, controllable profit, and making adjustments as business conditions indicate
• Ensures product quality at all times and presents an appearance of cleanliness in the restaurant and the team
• Manages the hiring and development of restaurant personnel
• Maintains applicant tracking as per federal requirements
• Develops and maintains an acceptable level of sales
• Manages restaurant cash control by making bank deposits and maintaining an accurate restaurant change fund
• Reports and controls restaurant inventory through established inventory systems
• Maintains sufficient stock by ordering, receiving, and accounting for all supplies (dry goods, perishables, and certain items of equipment)
• Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
• Ensures adequate staffing by scheduling and using manpower control systems
• Maintains and submits daily / weekly / period-ending / special reports as requested
• Projects a professional presence in the restaurant community by being active in community and civic projects
• Attends special meetings as scheduled by the Area Manager
• Conducts restaurant meetings at least twice each period for the purpose of planning, training, and reviewing operations / management procedures and policies
• Responsible for maintaining all hourly personnel files in accordance with federal, state, and local law

Physical Demands & Work Environment

Machines, devices, tools, etc., are used in job performance and the conditions under which the job is accomplished. Minimum qualifications are needed to perform the essential job functions :

• Consistently carries products / boxes and miscellaneous weighing no more than 70 pounds
• Occasionally climbs ladders to the roof to check A / C exhaust fan
• Consistently operates registers, calculator, Norand, Fastfax, mail, and product
• Consistently handles product preparation
• Consistently communicate with employees, customers, and suppliers
• Consistently kneels to utilize proper lifting procedures and to open safely
• Regularly lifts for product preparation, stocking, and inventory
• Consistently pushes to open and close door to store and storage shed and office as well as cooler and freezers
• Consistently reaches for product preparation serving customers and training
• Consistently sees during all activities
• Rarely sits during the preparation of reports and bank deposits
• Frequently stands while serving customers and training
• Frequently stoops to pick up supplies and trash
• Consistently talks to employees, customers, suppliers, and company representatives

Benefits

• 401(K)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Vacation
• FREE brand Meals

We at Sun Holdings, Inc. are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.

Sun Holdings, Inc. is an Equal Opportunity Employer.