PRIMARY PURPOSE
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions
- Maintain shelf allocations according to plan-o-grams
- Ensure that back stock is properly maintained
- Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
QUALIFICATIONS
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Ability to push or pull 2000 pounds using a pallet jack
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners
- Use hands to frequently / continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level : occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot / cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
PT Specialty Merchandise Associate
Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions. Courteous and helpful to other associates. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done...
FT Specialty Merchandise Associate
Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions. Courteous and helpful to other associates. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done...
Retail Sales Associate
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Generate retail sales by using your passion for cutting-edge technology, and exceptional customer ser...
MAA PT Senior Sales Associate Store 020
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Participate in all areas of store's operation including merchandising, disp...
Warehouse Worker
The Warehouse Associate supports the team and our customers by accurately and safely receiving/pulling orders in a fast-paced environment. On a daily basis our Warehouse Associate:. Communicates positively with supervisors, sales staff, fellow workers and customers to coordinate deliveries/pick-up. ...
H&M Retail Sales Associate
At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Asso...
Hershey Part-Time Territory Sales Associate(Boone, NC)
Hershey Part-Time Territory Sales Associate(Boone, NC). A Part-Time role as a Territory Sales Associate (TSA) is a great way for a relationship-oriented person to flex their selling skills while representing some of the biggest and most exciting brands in America! Our TSAs will sell and insure best ...
Team Member
As a Pizza hut team member, you can be the smiling face that greets and serves or a cook who makes things happen in the kitchen. With loads of energy, you understand that work is easier - and more fun - with some teamwork. ...
Bojangles Team Member (Miembro del equipo) - Davidson, NC - 2053
Benefits of Being a Team Member at Bojangles:. Team Members can serve in a variety of different roles that can include being a cashier, maintaining our dining room or preparing our food. One common expectation is that each team member can greet guests with a genuine smile and warm and inviting spiri...
PT Cashier/Credit card sales associate
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Accurately processes and prepares merchandise for the sales floor following company procedures and stan...