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Support Engineer

VirtualVocations
Fort Worth, Texas, United States
Full-time

A company is looking for a Support Engineer (IC2) to enhance customer experience through technical support and product improvement.

Key ResponsibilitiesResolve technical issues and educate customers about the productContribute to product and documentation improvementsIdentify trends in customer issues and suggest solutionsRequired QualificationsExperience with Unix / Linux and / or BashFamiliarity with Kubernetes and containerized solutionsKnowledge of code hosting platforms such as GitHub, GitLab, and BitBucketUnderstanding of databases, especially SQLExperience or training with Kubernetes or other container orchestration frameworks

7 days ago
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