Dispatcher
Job Description
Job Description
Company Description
At Garage Headquarters, people are the heart of our company. Our company was founded based on empowering employees to make our customer's experiences better every day with the innovative products and professional services we have provided to thousands of homes and businesses.
Job Description
We are currently looking for a Dispatcher to coordinate and schedule customer installation and service calls, develop and maintain customer relationships and dispatch installers / technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Answer incoming calls from customers regarding service and installation.
- Schedule customer installation and service calls by dispatching installers / technicians.
- Ensure all paperwork from the field is complete and closed out in a timely manner.
- Proactively collaborate and communicate across departments and assist internal and external costumers as needed including being a sales resource.
- Other duties as assigned.
Qualifications
- Possess strong organizational and time management skills.
- Ability to prioritize multiple simultaneous demands and works well under pressure.
- Ability to think fast and make decisions.
- Ability to work independently and as a team member.
- Excellent written and verbal communication skills.
- Highly Proficient in Microsoft Office Products.
- Ability to overcome objections, solve problems and ensure customer satisfaction.
Additional Information
Garage Headquarters hires high quality individuals who are looking for a career and not just a job. We recruit and continually train the industry's best skilled people to deliver superior value to our customers.
We offer highly competitive wages, paid holidays, paid time off (PTO), 401k, health, dental and life insurance. If you think you might be a good fit for our team, please apply below.
We are an equal opportunity employer.
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