Business Analyst II, Global Mile

Amazon is seeking a motivated candidate to create analyses and mechanisms that provide actionable insights regarding customer behavior and sales performance.

The successful candidate will be a trusted advisor to Global Mile sales leaders across the US & EMEA. Their insights and recommendations will help sales leaders understand and bridge performance, as well as influence strategy, including new product's go-to-market, customer prioritization, etc.

About Global Mile : Amazon is committed to supporting businesses in becoming successful Selling Partners. Fulfillment By Amazon (FBA) provides sellers with fulfillment services to store products in Amazon's fulfillment centers.

Amazon will pick, pack, ship, and provide customer service to enable FBA sellers to scale their business and reach more customers.

With Amazon’s advanced fulfillment networks, this enables "You sell it, we ship it." Often, Selling Partners may procure inventory from overseas origins, such as China, South-East Asia, requiring them to independently navigate the complexity of international freight forwarding, shipping, and customs clearance.

The Global Mile team solves this Selling Partner pain-point by offering Amazon Global Logistics solutions, with a full suite of international shipping, customs clearance and storage solutions.

As a Business Analyst, you will serve as the subject matter expert on presenting data in an informative and actionable way, facilitating productive, cross-functional dialogue.

Your detailed analysis will inform decisions on investments, opportunities, and performance. You will collaborate with our centralized Business Intelligence and Data Engineering team to leverage existing data and build access to new data needed to inform business decisions.

You will build analytical models, size opportunities, prioritize for ROI, implement techniques to process large data sets, apply statistical testing methods, address quantitative problems, build dashboards that enable leaders to better understand their business data, assess functional business performance, and develop targeted, scalable action plans.

As an experienced data expert, you will be responsible for supporting and advising team peers who lead functional strategies.

You will be responsible for designing and implementing tangible insights, business metrics, measurement systems that guide operations, projects, and programs roadmaps.

You will have an opportunity to publish findings, updates, and data-driven recommendations to Senior Leadership.

Key job responsibilities

• Be the subject matter expert leading the design and execution of business analytics.
• Build data visualization reports and tools for self-service data consumption.
• Analyze and extract relevant information from large amounts of structured and unstructured data to help automate and optimize key processes.
• Define the business problem and solution approach autonomously to prioritize business growth opportunities and maximize return on effort, while reducing lead times from concept to launch.
• Analyze and validate data to ensure high data quality and reliable insights.
• Collaborate with data engineering teams to improve data assets, quality metrics, and insights.
• Proactively identify areas of opportunity for in-depth investigations and future program development.
• Serve as the primary data and analysis expert supporting a team of 30+ individuals, creating an intake and prioritization process to balance fast-turnaround business needs with regular processes and longer-term strategic projects.
• Write concise documents to communicate results to stakeholders and visually represent data to facilitate decision making.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include :

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Learn more about our benefits here :

About the team

The US EMEA Sales Planning team was created in late 2022 to support the growth of Global Mile sales and marketing teams. Our objective is to establish and iterate on strategic and tactical planning processes to help achieve business goals, maximize efficiency and ROI.

We are open to hiring candidates to work out of one of the following locations :

Bellevue, WA, USA Long Beach, CA, USA New York, NY, USA

BASIC QUALIFICATIONS

• Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
• 2+ years of business analyst, data analyst or similar role experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
• Experience with SQL
• Experience with data visualization using Tableau, Quicksight, or similar tools

PREFERRED QUALIFICATIONS

• Master's degree in supply chain management, operations, engineering, analytics, or a related field.
• Experience in supply chain, logistics, e-commerce, retail
• Ability to apply statistical techniques and facilitate market research (e.g., hypothesis testing, control groups, benchmarking studies)
• 5+ years of experience working in web analytics e.g., funnel progression, visitor behavior, conversion analysis, marketing campaign optimization, click-through rates
• 5+ years of experience owning the creation and regular circulation of business reports
• High level of competence and skill set in a variety of business analysis, e.g., trend analysis, segmentation analysis, cost-benefit analysis, scenario analysis, CLTV analysis, financial analysis, survey analysis, ROI analysis, opportunity sizing, conjoint analysis, sales forecasting, etc.
• Experience in project management and business process improvement
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

If you’re passionate about this role and want to make an impact on a global scale, please apply!