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Customer Service Representative

Harts
San Antonio, TX
$17,54-$27,35 an hour
Full-time

Harts -

Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers

Responsibilities :

Respond to customer calls and emails and answer questions about products and services

Process orders and ensure they are fulfilled

Handle customer complaints or concerns

Log all contacts in our customer database system accurately

Perform general administrative tasks, such and copying and filing

You own this if you have

High school degree

Self-motivated, always curious, and consistently eager to learn.

Problem-solving skills.

Excellent written and verbal communication skills.

Job Type : Full-time

Pay : $17.54 - $27.35 per hour

Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Parental leave
  • Retirement plan
  • Vision insurance
  • Schedule :

    • 8 hour shift
    • Day shift
    • Holidays
    • Monday to Friday
    • Night shift
    • Weekend availability

    Education :

    High school or equivalent (Preferred)

    Shift availability :

    Day Shift (Required)

    Work Location : One location

    30+ days ago
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