Assistant Site Manager

Job Description

Job Description

What you’ll bring to the team :

• Assistant Site Managers should have at least 1 year of experience in managing or demonstrated leadership ability with an interest in sales or a background in a selling / operations position.
• Must be customer service and goal-oriented, with high attention to detail, a high level of initiative, and the ability to drive the business.
• Must be Bilingual / English and Spanish.
• Availability to work 40 hours+ and a varied schedule to meet business needs.
• Self-motivated with good communication skills, sales, and marketing experience a plus, team player.
• Ability to perform physical duties in inclement weather.
• Experience is preferred but not required.
• Car Wash experience is a HUGE plus.
• A smile and positive attitude!
• A welcome collaboration! Teamwork makes the dream work & at El Car Wash we depend heavily on our team to work together.

Being a true Team player is a must!

What you’ll be doing :

The Assistant Site Manager will be responsible for providing exceptional guest experiences, assisting in training, scheduling, and leading team members, profitably growing the business, assisting the Site Manager in overall location cleanliness and high product quality, and other duties that benefit the company and take care of our guests.

A day in your life might include

• Assisting the Site Manager in managing a team of high-quality associates and maintenance professionals.
• Assist the Site Manager in driving quality and excellent customer service through the daily management of employees and site programs.
• Effectively answers all customer questions and handles complaints, escalating to the Site Manager when needed.
• Assisting the Site Manager in ensuring proper staffing and scheduling for assigned locations, ensuring daily openings and closings are on schedule and standards and procedures are maintained.
• Ensure all training and development of site staff to company standards, through training.
• Assisting the Site Manager in managing the site through cleanliness, value, equipment operation, and service.
• Assisting the Site Manager in maintaining equipment, chemicals, and other supply inventory.
• Assisting the Site Manager in monitoring service quality, and tunnel operations thus minimizing customer incidents.
• Create and promote a safe and positive work environment while effectively executing the company safety program.
• Create a positive & high-energy environment, while also selling & cultivating a culture of coaching within your location.

A little bit about us :

El Car Wash, one of South Florida’s fastest-growing companies, is expanding into Michigan and looking for new team members.

We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Founded in 2011 and based in Miami, El Car Wash is the leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026.

We are proud to be the Official Car Wash of the Florida Panthers, and partners with the University of Central Florida Athletics, Baptist Health, AdventHealth, and many other local organizations.

In Michigan, we are the Official Car Wash of the Detroit Lions and collaborate with various groups across our markets. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and soon, Michigan.