A company is looking for a Customer Support Enablement Specialist to train and develop high-performing customer support teams.
Key ResponsibilitiesParticipate in cross-functional meetings to align support strategiesDevelop and implement playbooks for support team roles focused on customer experienceContinuously review internal processes to identify efficiency improvementsRequired Qualifications2-5 years of experience in technical / team trainingPrevious experience developing and documenting internal policies / processesExperience in training, customer support, or call center environmentsExperience using Salesforce or similar CRMExperience working with international representatives is preferred
Customer Support Enablement Specialist
A company is looking for a Customer Support Enablement Specialist to train and develop high-performing customer support teams. ...
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