CAFE/RETAIL MANAGER I - New Orleans, LA

Morrison Healthcare

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.

Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences.

The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually.

Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years.

The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Working as Retail Manager , you will be responsible for the successful retail / cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities :

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety / sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications :

• B.S. Degree in Food Services Technology / Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experiences are highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
30+ days ago