Job Description for UNIVERSAL PERSONAL BANKER 1 THIS POSITION REPORTS TO : Retail Branch Manager MINIMUM REQUIREMENTS FOR POSITION :
- High school graduate or equivalent
- Minimum one year retail banking of sales and customer service experience
- High school graduate or equivalent
- Minimum of one year retail banking sales and customer service experience
- One year work experience at First National Bank and Trust preferred
- Excellent customer service skills
- Strong interpersonal, oral and written communication skills and aptitude
- Basic math aptitude and proficiency
- Knowledge of bank accounting principles
- Ability to learn and utilize new technologies
- Knowledge of general banking products and services PRIMARY ACTIVITIES AND RESPONSIBILITIES :
- Successfully complete on-going Personal Banker 1 training
- Successfully complete on-going Teller 1 training
- Perform teller transactions, open deposit accounts, input consumer loan applications and navigate the loan process
- Understand and support Going for Gr-8 and other bank-wide initiatives
- Support sales and service strategies that build relationships and promote needs based selling
- Adhere to bank policies, procedures and banking regulations
- Demonstrate understanding of and comply with established security procedures
- Maintain confidentiality of customer information and activities
- Promote and achieve accuracy and quality in branch work
- Recognize and act on opportunities to achieve assigned sales and service goals
- Become proficient with job-related systems and equipment
- Participate in the general upkeep and appearance of the Branch
- Participate in available training opportunities
- Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program.
- Support Community Reinvestment Act (CRA) through business development efforts and by participating in bank hosted and community events
- Performs other duties as needed or assigned. Education Preferred
- High School or better Skills Preferred
- Customer Service
- Sales
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Job Description for UNIVERSAL PERSONAL BANKER 1 THIS POSITION REPORTS TO: Retail Branch Manager MINIMUM REQUIREMENTS FOR POSITION: * High school graduate or equivalent * Minimum one year retail banking of sales and customer service experience ...
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