Eligibility Information Counselor

The Agency on Aging of South-Central Connecticut, located in North Haven, CT, is an independent non-profit organization that supports and empowers older adults, individuals with disabilities, and caregivers through advocacy, information, and services .

For more information on our Mission and Vision, please visit our Website, AOASCC.ORG.

Our mission, which is at the heart of everything we do, is to champion and serve older adults and individuals with disabilities.

By doing so, we help them remain independent and engaged within their communities.

Here are some details about their employee benefits :

• Medical, Dental, and Vision Coverage : AOASCC offers comprehensive health benefits, including medical, dental, and vision insurance.
• Company-Paid Life Insurance : Employees receive life insurance coverage paid for by the company.
• Short- and Long-Term Disability : AOASCC provides coverage for short-term and long-term disabilities.
• Retirement Savings Plan (403(b) : Employees can participate in a retirement savings plan.
• Employee Assistance Program (EAP) : AOASCC offers an EAP to support employees' well-being.
• Paid Time Off (Leave Benefits) : Employees receive paid time off for holidays and other leave.
• Modern Work Environment : AOASCC fosters a vibrant, diverse atmosphere with a Monday-Friday work schedule and on-the-job training.
• Equal Opportunity Employer : AOASCC is committed to equal employment opportunities and does not discriminate based on age, race, religion, disability, sexual orientation, or other factors

Responsibilities :

As the Eligibility Information Coordinator, the role involves assisting clients by offering information, guidance, and support related to eligibility criteria for various programs and services.

• Conducting thorough assessments to determine clients' eligibility for specific programs and services.
• Providing personalized assistance to clients, answering inquiries, and addressing concerns related to eligibility requirements.

Maintaining accurate records and documentation of eligibility assessments and client interactions.

• Collaborating with other agency staff, community partners, and service providers to ensure seamless service delivery.
• Conducting educational sessions and outreach activities to raise awareness about available programs and eligibility criteria.
• Addressing eligibility concerns related to health insurance, Medicare, Medicaid, and long-term care for older individuals.
• Clarifying the needs of caregivers and older persons.
• Maintaining the Aging Resource Library, including publicizing and processing eligibility screenings.
• Assessing resources and identifying areas for improving elderly service delivery.
• Supporting the public information campaign for the CHOICES program.
• Assisting the Program Coordinator in planning and administering CHOICES.
• Attending relevant training sessions.

Qualifications :

To excel in this role, you should have :

• An associate's degree in social work, human services, or a related field.
• Strong communication skills and the ability to explain complex eligibility criteria clearly and concisely.
• Empathy, patience, and a client-centered approach.
• Familiarity with community resources and services for older adults and individuals with disabilities.
• Bilingual preferred.

Compensation details : 19-20 Hourly Wage

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