Program Manager

JOB DESCRIPTION :

Act as the overall lead, manager and administrator for the contracted effort. Serves as the primary interface and point of contact with Government program authorities on technical and program / project issues.

Oversees contractor execution of the contract requirements.

• Monitors and manages employee performance of program / project assigned tasks.
• Apply analytic techniques in the evaluation of program / project objectives.
• Track program / project status and schedules.
• Tracks, monitors, and reports daily execution of tasks assigned to all government teams supported under this contract.

Works with Project Coordinators / Deputy Project Managers to identify deficiencies in performance and task execution, identifies and implements corrective actions.

Works with Project Coordinators / Deputy Project Managers to ensure tasks / workload is balances across all members of the team.

Ensures the teams have appropriate resources to successfully execute assigned tasks.

• Document individual team member performance on assigned tasks identifying outstanding performance and skill improvement needs.
• Attend and participate in meetings, conferences, and activities including : quality Improvement meetings, professional staff meetings, department meetings, and others as required.
• Serves as intermediary between the government team lead and the contracting team members. Provides direction on task assignments to the team and reports task status to the government team members.
• Coordinates with Project Coordinators / Deputy Project Managers and government team leads identifying work efforts that cross team boundaries, and task transition to other teams.
• Report new team member onboarding processes execution (Status Report).
• Keeping abreast of policy and process changes required by the government, coordinate changes and implement new process actions as required with team members.
• Works with Project Coordinators / Deputy Project Managers to identifies trends, problems and shortages of technical skills to perform tasks;

Reports deficiencies or potential task blockers to the government and contracting leads.

• Works with Project Coordinators / Deputy Project Managers preparing monthly statistical data of overall review process for higher management.
• Reviews and Quality Checks task deliverables to ensure all proper reporting and documentation is accomplished, ensure task deliverables are complete and fully respond to the task requirements and fully meets the government team leads and customer's expectations.
• Perform management, technical, or business case analyses.
• Apply government-instituted processes for documentation, change control management and data management.
• Lead the support in the update and / or creation of Process Improvement efforts, Task Execution / Task Documentation Manuals, Technical Directives or Technical Data Packages, Job Performance Aids, Task Deliverable Templates, Project Management documents, or other related data or task deliverable Products.

REQUIRED SKILLS AND EXPERIENCE :

• Proven ability to synthesize disparate data from multiple sources and coalesce into an accurate and useful analytic product, incorporating Service and MHS strategic goals for use by leadership in both tactical and strategic decision making.
• Demonstrated ability to provide accurate and timely analytical products containing well reasoned and cogent discussion points providing leadership with substantiated options or courses of action.
• Demonstrated ability to organize / participate / lead working groups to develop analytic products and byproducts or to develop / understand processes leading to effective optimization of analytic efforts.
• Demonstrated ability to effectively and clearly communicate analytical discoveries and appropriate recommendations / mitigation strategies to all levels of customers including Senior DHA leadership.
• Demonstrated advanced proficiency in Microsoft Office products PLUS additional software / hardware skills and capabilities.
• Ability to critically examine and evaluate, problem-solve.
• Demonstrated ability to undertake and complete multiple tasks with multiple deadlines simultaneously.
• Ability to deliver products on time, on schedule, within budget. Flexibility and ability to adapt to rapidly changing and often time-constrained environment.
• Ability to acquire skills / capabilities necessary to meet growing needs / demands of systems / software / hardware.
• Lean Six Sigma training within 6 months of contract award and completed within 1 year.
• Project Management Professional certification or obtain within 6 months of contract award
• Bachelors’ degree in healthcare administration and / or 10 Years experience within MHS.
• Two (2) years experience teaching, writing and evaluating curriculum.
• Two (2) years experience developing and deploying clinical performance metrics.
• Proficiency with basic SQL for data manipulation and / or SAS Institute’s statistical analysis software package.
• One (1) year experience software management and data retrieval.
• Familiarity with advanced statistical concepts and modeling, and / or quantitative analysis courses
• 15 or more years cost analysis experience
• Familiarity with Defense Department Data Sources

DESIRED SKILLS AND EXPERIENCE :

Minimum of three (3) years’ experience data mining and conducting detailed analysis within the Military Health System (MHS) Data Warehouses;

must have a proven understanding of the MHS inpatient and outpatient data structures.

Proficiency with basic SQL for data manipulation.

CITIZENSHIP / SECURITY CLEARANCE REQUIREMENTS :

• US Citizenship Required
• Active SECRET security clearance required. (However, in the interim, the employee’s may perform services identified while the secret clearance is being adjudicated.)
• The Alaka ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries;

a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.