Sr Manager Customer Care Escalations
A company is looking for a Senior Manager of Customer Care and Escalations.Key Responsibilities : Lead and supervise the Customer Care team in resolving customer care issues and escalationsManage escalations from executives or customer-facing teams, identifying root causes of customer experience failuresAdvocate for customers at the highest levels of the organization, providing detailed analyses and recommendations to executivesRequired Qualifications : Bachelor's degree in a relevant field2+ years of project or program management experience3+ years of prior managerial experience in Customer Care or professional servicesExperience working with, presenting to, and influencing senior executivesLean and / or Six Sigma Certified preferred
Sr Customer Success Manager Enterprise - Remote
Customer Success Manager, Enterprise for a remote position. ...
Sr. Manager, Managed Care Operations Exempt
Reporting to the Vice President of Managed Care, the Managed Care Operations (Senior) Manager will play a key role in overseeing and managing the organization's managed care operations, and contract administration. The Managed Care Operations (Senior) Manager will work collectively with Revenue Cycl...
Sr Customer Success Manager
Key Responsibilities:Exceed retention targets by delivering outstanding service to SaaS customers and facilitating platform adoptionFoster high-value relationships with key accounts through regular Business ReviewsIdentify and capitalize on upsell and growth opportunities within the customer portfol...
Sr Product Manager (IT)
Product Owner will lead a small team of product managers and analysts and collaborate with Business Process, IT, and User Experience teams to deliver the highest business value, while also being the voice of the end user and understanding technical feasibility. Why wait? Explore a career with DaVita...
Sr Manager Customer Success
A company is looking for a Senior Manager, Customer Success in the US (Remote). ...
Sr. Manager, Managed Care Operations Exempt
Reporting to the Vice President of Managed Care, the Managed Care Operations (Senior) Manager will play a key role in overseeing and managing the organization’s managed care operations, and contract administration. The Managed Care Operations (Senior) Manager will work collectively with Revenue Cycl...
Sr. Customer Success Manager
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Drives true value for customers. ...
Manager, Customer Solution Center Appeals and Grievances
Care Covered) in a manner consistent with regulatory requirements from the Department of Managed Health Care, Department of Health Care Services, Centers for Medicare & Medicaid Services, as well as requirements from the National Committee on Quality Assurance (NCQA) and L. The Manager, Customer Sol...
Oncology Account Manager (Evergreen Job Posting)
An Exelixis Oncology Account Manager will also need to help our company further refine the ways in which we compliantly interact with healthcare professionals while being a part of a team that embraces an atmosphere of healthy competition. Responsible for dissemination of clinical information about ...
Senior Manager - Operations Training, In-Space Systems
As a Senior Manager for Operations Training, you will work closely with an accomplished team of Ground System, Software, Mission Systems and Flight Operations Engineers, leading and performing flight and operations development tasks & training supporting throughout the full system lifecycle. This ro...