Network Technical Operations Manager

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Network Technical Operations Manager to lead a team of technical support staff and ensure efficient network operations.

Key ResponsibilitiesManage and develop Tier II / III Technical Support team membersServe as the technical escalation point for network issues and outagesImplement training programs and procedures to enhance customer serviceRequired QualificationsStrong experience in Ethernet & IP networking and telecomProficiency in PON / GPON architecture and FTTH technologiesExperience with network diagnostic and monitoring toolsSolid understanding of Juniper, Calix, Ubiquiti, and Cambium systemsExperience with MPLS technology and routing protocols (OSPF, ISIS, BGP)

1 day ago
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