Sr Director, Facilities Operations, Property Management & Sustainability

At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

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Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

BASIC FUNCTION :

This position is responsible for directing and managing enterprise-wide facilities operations, property management and sustainability functions.

Facilities Operations :

• Directs, develops and manages all property and facilities management personnel in IL, NM, TX, OKL and MT.
• Directs and manages the real estate assets, buildings and facilities requirements, as well as day-to-day customer service necessities for all of our business purposes and employees of our corporation.
• Directs and manages effective and service-oriented customer response systems.
• Directs, reviews, and approves service contracts and consultant agreements, ensures certificates of insurance for all vendors are correct and up to date.
• Directs the optimization and utilization of available funds to maintain facilities in peak condition by directing, controlling, and monitoring expenses against budgets, as well as developing capital replacement plans and cost control guidelines.
• Instills and fosters a pro-active customer service orientation in all direct reports by overseeing timely management of moves, adds, and changes to occupancy, promoting innovation solutions to facilities requirements, promoting timely communication to routine, as well as unusual developments within, as well as outside the corporation.
• Extracts and monitors the best service possible from service vendors.
• Coordinates activities with : Design and Construction, Facilities Planning, Information Technology Group, Safety and Security management, Loss Control and Insurance management, Tax and Finance management.
• Develops, plans and implements annual budgets in concert with Corporate, Divisional and Departmental objectives.
• Respond to all facilities related emergencies and manage control of the situation.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested.

Property Management :

• Ensures preparation and management of operating and capital expenditure budgets for property management function of 300 East Randolph and all other tenant managed properties in HCSC portfolio.
• Confirms and ensures banking services for financial transactions are managed properly.
• Directs and ensures tenant management of rent collections, chargebacks and reconciliations for property management activities is performed to company standards.
• Directs and manages contracting services, transaction processing and supplier management is executed according to company guidelines and ensures certificates of insurance are correct and up to date.
• Ensures 300 East Randolph common areas and shared amenity preventative maintenance and project management are appropriately managed.
• Directs and manages relations and customer service for commercial and retail tenants.
• Manager and administer tenant work orders, visitor registration and building website which coincides with CRE standards.

Sustainability :

• Oversees the development and implementation of an enterprise-wide sustainability strategy.
• Oversee the development of a sustainability roadmap.
• Directs, develops, and manages energy efficiency and renewable energy opportunities.

JOB REQUIREMENTS :

• Bachelor's degree in business, Finance, Engineering or Architecture.
• 12 years minimum experience in one or more of the following areas : Facilities Management, Asset Management, and / or Property Management.
• 5 years of management experience.
• Knowledge in the areas of human resource management, contracts, project management, budgeting and cost management, construction management, engineering, sustainability, bidding, security and safety systems and practices, and financial and project analysis.
• Excellent verbal and written communication skills.
• Real Estate transaction, Design and Construction experience a plus.
• Continuous improvement experience knowledge (i.e. Six Sigma, LEAN, 5S, Visual Management).
• Very good computer skills with PC proficiency to include MS Office (Word, Excel, Outlook and PowerPoint).

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EEO Statement :

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement :

At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work.

From health and wellness benefits, 401(k) savings plan, a minimum of 15 days' of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range : $140,300.00 - $260,600.00

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