Account Executive

Who The Flip Is Flip?

Ever have a bad experience calling customer service? We're changing that!

Flip replaces old customer service phone robots with a modern "Alexa"-like voice AI experience for 200+ of the best companies on the planet in eCommerce and Transportation (more verticals coming soon!).

We talk to millions of people weekly and have helped 200M+ callers so far.

In 5 years the idea of bad customer service will be a relic of the past, thanks to products like Flip. 1% of companies have adopted this technology today and yet everyone agrees it is obvious, inevitable, and imminent we aim to lead this charge and win this market.

Flip is a profitable, fast-growing and well-funded 30-person startup based in NYC, LA, and the UK. Our team is the most important and best thing we’ve built.

What You’ll Do

We're a small highly dedicated group of #Pirates&Romantics (see Jason Lemkin if you don't know!).

In this role, you'll be selling ever-important early adopters of the Flip product, managed directly by our Co-Founder & CRO Sam, and working collaboratively with the leadership / CS / product / engineering teams.

Our customers are ecommerce / retail brands, and we sell an AI customer service product it's your job to represent our brand such that they trust us to represent theirs.

Who You Are, As An Account Executive

• You love selling! And you sell with the passion, creative persistence, and deep product knowledge of a founder
• You really care about the product you're selling (we do!)
• You empathize deeply with the customer

Who You Are, As A Person

• Looking to go all-in, learn a lot, and do the best work of your career (so far!)
• Put in the time, and put out work you're proud of
• Communicate well, and embrace ownership, speed, & occasional uncertainty
• Eager and willing to support your teammates - just like they will with you!

Bonuses

• Know what it looks like to work at a startup, and have an entrepreneurial drive
• Experience selling to a variety of verticals
• Offices in Dumbo, NY and Playa Vista, CA - work onsite in either location!

More About Us

• We're international, spanning the US, UK, and Canada
• Our sales tech stack includes Hubspot, Avoma, LinkedIn, and Looker
• We are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon
• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year

Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics.

We want our company to be as diverse and inclusive as our customers.