Systems Manager

Position Summary :

The Systems Manager performs and oversees the installation, operation and maintenance of complex servers and enterprise applications at a Community College which uses information technology services to support such functions as instruction, business operation, student records, library services, messaging and e-mail systems and computer labs.

The position may also provide a range of information technology services to the various computer users of the College including installation, configuration and testing of personal computers, printers and other such devices and the diagnosis and repair of operating problems with those types of equipment.

The incumbent frequently performs hands-on hardware and software installation, testing, operation and servicing. The position’s work follows industry and Community College standards for server and application installations.

Example of Job Duties :

Under the direction of the direction of the Campus Director of Information Technology or other administrator, the Systems Manager is responsible for assuring the technically sound and functionally appropriate installation, operation, and maintenance of the College’s enterprise serving environment, as well as of related personal computers, workstations and peripheral equipment and for providing technically competent installation, operation and maintenance of other campus computer hardware and software, as directed, through effective performance in these essential functional areas :

• Effective installation, management, administration, and functioning of the College’s servers
• Effective installation, management, administration, and functioning of the College’s enterprise applications such as file sharing, databases, email, directory services, web services, home-developed applications, software distribution services, etc.
• Support for the College’s information technology requirements
• Coordinate enterprise server and other related infrastructure pieces with other areas within the Information Technology Department
• Guidance and assistance to faculty, students and staff in use of information technology systems
• Training, development and supervision of assigned staff
• In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of : Attendance and participation at convocation and commencement ceremonies;

Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings.

These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications :

A Bachelor's degree in computer science or related technological discipline together with two (2) or more years of experience in computer system, software and application design, development and implementation;

or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following :

• Server hardware and software, basic understanding of local and wide area networking, software design and development, equipment assembly and installation
• Installing, operating, adapting, diagnosing and repairing malfunctions in server equipment and software
• Developing in appropriate programming and scripting languages for effective system application development (includes web-related tools)
• Administering and managing a variety of specialized applications such databases, directory services, mass storage and backup applications, etc.
• Leading staff members in a technological and academic environment
• Interacting favorably with faculty, administrators, staff, students and public.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.

They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Preferred Qualifications :

• Two years experience working in an IT department at a college.
• Experience in server virtualization including cluster management, preferably in a Cisco and VMware environment.
• Experience with installation, management, administration, and functioning of physical and virtual servers and enterprise applications.
• Experience with enterprise data storage and storage area networks (SANs), including Dell and Pure Storage.
• Experience with enterprise networking infrastructure.
• Experience with all aspects of Active Directory and Group Policy including login scripts, software deployments and preferences, printer assignments, network ACL’s and NAC’s.
• Experience with all aspects of software distribution in a Ghost or MECM environment. JAMF experience is a plus.

Starting Salary :

Minimum Salary; $68,623 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits include generous leave policies; ; and many choices for . You also have access to many additional benefits to save for retirement, protect your family & more with Tuition reimbursement may apply if applicable.