Field Service Technician - Rochester, NY

Job Description

As a Field Service Technician , you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.

This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a / an : Automotive Mechanic, Diesel Mechanic, HVAC Technician, Electronics Technician, Machinist’s Mate, Boiler Technician, Generator Technician, Maintenance Technician, Appliance or Equipment Repair Technician, etc.

Training is provided to all new technicians - two weeks of initial classroom training, 90 days of OJT and one week of advanced classroom instruction.

This is a remote, home-based position traveling around the Rochester area and covering within a 2-4 hour driving radius.

Compensation : $35 / hour

How you will impact Belimed and our clients

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair Belimed and / or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

What you need to succeed

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Join our team and take your career further.

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, 401(k) with a company match, paid time off, paid training and more! Field Technicians are also assigned a company-paid vehicle (with the option to elect personal use), laptop and cell phone.

Belimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.