A company is looking for a Senior Customer Success Manager responsible for proactive customer communication and relationship management.
Key ResponsibilitiesEnsure customer retention through proactive service and value demonstrationDevelop long-term relationships with clients to drive advocacy and upsell opportunitiesCollect customer feedback and collaborate with internal teams to enhance service deliveryRequired QualificationsBachelor's Degree in Finance, Marketing, Business, or related fieldTypically a minimum of 10 years of relevant experienceExperience in client-facing roles and / or the financial industryCombination of relevant training and / or experience in lieu of a degree
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