THE ROLE
Live Nation is looking for a CRM Associate to manage the operations and execution of Ticketmaster’s multi-channel CRM campaigns, including email and push.
We are seeking someone who is proactive, super-organized, has exceptional attention to detail, strong communication skills, data curious and thrives in a fast-paced environment.
Key responsibilities include overseeing the execution of daily email and push campaigns, analyzing results and reporting key insights to stakeholders, and being the main point of contact for our client facing stakeholders.
WHAT THIS ROLE WILL DO
Oversee the end-to-end execution of daily email and push marketing campaigns for Ticketmaster, including audience segmentation, audience builds, A / B testing, quality assurance and deployment in Salesforce Marketing Cloud (SFMC)
Manage the email request intake process, including reviewing and scheduling approved campaigns
Work closely with product and development teams to troubleshoot issues and find feasible solutions for unique issues and stakeholder requests
Assist with the creation and analysis of monthly and ad-hoc reports, providing key insights to optimize the performance of future campaigns
Update and distribute marketing documentation decks to TM / Live Nation business stakeholders
Become the subject matter expert on our CRM execution and reporting platforms (Salesforce, SFMC, DOMO, Google Analytics)
WHAT THIS PERSON WILL BRING
Bachelor’s Degree
2+ years email marketing experience, with a proven track record of executing a high volume of email and push campaigns
Comfortable working with an enterprise level Email Service Provider (ESP), preferably Salesforce Marketing Cloud (SFMC)
Detail oriented with strong organizational, project management and analytical skills
Ability to work in a fast-paced environment, multi-task and take direction from multiple sources, and adapt to shifting priorities and timelines
Strong communication skills and ability to work collaboratively with cross functional partners on tech, product, creative and client teams
Technical aptitude as well as an ability to think creatively
Working knowledge of Microsoft Office programs, particularly MS Excel (e.g. pivot tables, vlookups)
Bonus Experience :
Working knowledge of HTML programming and HTML editors
Graphic design experience or basic knowledge of MySQL a plus
Experience with Google Analytics
Knowledge and experience with SMS and web push campaigns
Passion for live events
BENEFITS & PERKS
Our motto is Taking Care of Our Own’ through 6 pillars of benefits :
HEALTH : Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF : Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH : 401(k) program with company match, Stock Program
FAMILY : New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS : Volunteer time off, crowdfunding network
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and / or restrictions imposed by applicable local, state or federal governments has evolved over time.
Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available.
You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time
DVP & Associate General Counsel, CRM & HF
This position reports into the Medical Devices, DVP & Associate General Counsel. ...
Dvp & Associate General Counsel, Crm & Hf
This position reports into the Medical Devices, DVP & Associate General Counsel. ...
CRM Associate
Live Nation is looking for an Associate in CRM to manage the operations and execution of Live Nation and Venue Nation's multi-channel CRM campaigns, including email, push and soon SMS. Become the subject matter expert on our CRM execution and reporting platforms (Salesforce, SFMC, DOMO, Google Analy...
CRM - Marketing Associate
As a within the Ecommerce & DTC organization, you will be responsible for planning, evaluating and overseeing the execution of consumer relationship management (CRM) strategy and tactics, primarily through email but also potentially other CRM channels such as SMS, web push and more. Build and manage...
Associate CRM Marketing Developer
The Associate CRM Marketing Developer will act as a Salesforce Administrator, interfacing with a variety of business partners, along with a tech team to ensure well-managed execution of processes and deliverables. Develops and maintains status reporting of all CRM campaigns to ensure transparency of...
CRM - Marketing Associate
As a <CRM Marketing Associate> within the Ecommerce & DTC organization, you will be responsible for planning, evaluating and overseeing the execution of consumer relationship management (CRM) strategy and tactics, primarily through email but also potentially other CRM channels such as SMS,...
Associate CRM Manager
The Bouqs Company is changing the world one bouquet at a time! We're looking for a flat-out awesome Associate CRM Manager to join our team. Reporting to The Bouqs Company’s Senior CRM Manager, you will play a critical role in managing and optimizing our CRM strategies to enhance customer engagement,...
Financial Services Business Systems Analyst
We are seeking a highly skilled Financial Services Business Systems Analyst to join our dynamic team in the Los Angeles area. Minimum of 5 years of experience as a Business Systems Analyst in the financial services industry. Conduct thorough analysis of business and financial systems to identify opp...
Retail Sales Associate Footwear
Prior retail sales, cashier, or customer-focused experience preferred. Prior retail sales, cashier, or customer-focused experience preferred. ...
Announcement of Tenured Faculty Position in Marketing (Associate/Full Professor)
The Marketing Area of the UCLA Anderson School of Management is seeking to fill a position at the associate and/or full professor level starting in the 2025-26 academic year. A reasonable estimated salary range for the Associate Professor position is $250,000 - $285,000 and $300,000 - $385,000 for t...