Analyst, Case Management – Bilingual Spanish/English (Field Based – Must live near South Miami-[...]

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.

This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Location : Candidates must be located in South Miami Dade county.

Travel Requirement : This role will require 50-75% travel for face-to-face visits with members in Miami Dade.

Schedule : Monday-Friday, 8 : 00am-5 : 00pm, standard business hours.

We are seeking a self-motivated, energetic, detail-oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team.

This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday-Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members.

Responsibilities : The Case Management Coordinator is responsible for telephonically and / or face-to-face assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs and facilitate overall wellness.

The Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develop a proactive course of action to address issues presented to enhance short- and long-term outcomes, as well as opportunities to enhance a member's overall wellness through integration.

Determine appropriate services and supports based on member health needs, including but not limited to : Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, and Community resources and supports.

Required Qualifications :

• Bi-lingual, English, and Spanish.
• Willing and able to travel 50-75% of their time to meet members face to face in South Miami Dade county and surrounding areas in FL.
• 1+ year of experience in behavioral health or a long-term care setting.

Preferred Qualifications :

• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment.
• Effective communication skills, both verbal and written.
• Managed Care experience.
• Computer proficiency in Microsoft Word, Excel, and Outlook required.
• Case management and discharge planning experience.

Education :

Bachelor's degree in social work or related field required.

Pay Range :

The typical pay range for this role is : $21.10 - $36.78. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits CVS Health.

We anticipate the application window for this opening will close on : 11 / 01 / 2024.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

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