We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- Operate cash registers to accept payments for food and beverages
- Answer the phone.
- Take to-go orders when necessary.
- Keep the host stand neat, tidy, and presentable for guests.
Qualifications
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to carry trays or supplies (10-30 lbs.)
Benefits
- PTO Accrue up to 3 weeks of paid time off after 5 years of service. All employees begin with 2 weeks of PTO and accrue an additional day for each year of service.
- Employee Discounts Enjoy employee discounts at retail locations.
- Perks
- Relaxed Culture Enjoy a relaxed culture where your work is respected.
- Beer Don’t forget, we’re working with beer. Shorties from the line are a routine perk along with access to limited release beers and QAQC work.
- Flexible Schedule While all of our positions are 40 hours per week, you have access to a large amount of approved unpaid time off.
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Key Responsibilities (but not limited to):.Guest first focus, delivering exceptional guest service is a top-priority.Teamwork, time management, multitasking, and menu knowledge.Coordinates the operation of the dining room during meal service periods, adjusting seating flow in such a manner as to bal...