A company is looking for a Manager - TRC Call Center Operations.Key ResponsibilitiesProvide leadership to the contact center and ensure compliance with policies and proceduresMonitor team performance against KPIs and implement strategic plans for improvementDevelop and motivate staff while promoting a positive work culture and cross-trainingRequired Qualifications, Training, and Education5+ years of operational and / or call center management experienceExperience managing remote and multiple location teamsThorough understanding of call center technologies (CTI, IVR, ACD)Workforce management experience strongly preferredBachelor's degree or equivalent combination of education and experience
Call Center Manager
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Call Center Manager | Req#3417
Provide supervision of all Call Center personnel assigned to this contract. Ensure Call Center personnel adhere to all. Five (5) or more years managing and leading Call Center teams utilizing ITIL and Agile methodologies. Help Desk Institute (HDI) Certification - Support Center Manager. ...
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to support its growing business operations. ...
TSDN Data Center Operations Manager
Circinus is seeking a highly skilled and experienced TSDN Data Center Operations Project Manager to oversee teams responsible for the provisioning, installation, upgrading, and day-to-day management of infrastructure and software environments. The TSDN Data Center Operations Manager will develop/upd...
Security Operations Center Manager
A company is looking for a Security Operations Center Manager responsible for coordinating security operations and managing a technical team. ...
Manager (Conference Planning & Conference Center Operations)
The incumbent will oversee all operations of the Annual Meeting, the placement of external meetings, and the NEA Conference Center. The incumbent also manages the Conference Center in the NEA building and manages catering operations building-wide. The incumbent manages the logistical operations of t...
Manager - Global Security Operations Center
Global Security Operations Center (GSOC) Manager. Oversee daily operations of the GSOC, ensuring efficient monitoring and response to security incidents. Collaborate with cross-functional teams to integrate intelligence into business operations and strategic planning. Maintain cutting-edge technolog...
Security Operations Center Manager
Leading security operation center (SOC) activities. ...
Call Center Manager
Provide supervision of all Call Center personnel assigned to this contract. Ensure Call Center personnel adhere to all. Five (5) or more years managing and leading Call Center teams utilizing ITIL and Agile methodologies. Help Desk Institute (HDI) Certification - Support Center Manager. ...
Call Center Manager (4095)
The Call Center Manager is the deputy to the Call Center Supervisor and helps facilitate the workflow of client deliverables through the other resources on the team. Eagle Habor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Mana...