A company is looking for a Manager, Quality Assurance and Enablement.Key Responsibilities : Develop, communicate, and maintain standardized call handling procedures to enhance customer experience and increase profitabilityManage daily activities of trainers / call coachesFacilitate ongoing skills development to enable sustained use of effective call handlingRequired Qualifications : Bachelor's degree or equivalent experience5+ years of consumer finance industry experience3+ years of managing a teamExperience in quality assurance, call handling protocols, and call center trainingProven track record of fostering a collaborative environment and driving continuous improvement
Quality Assurance Program Manager
A company is looking for a Quality Assurance Program Manager. ...
Sr Audit Manager - Consumer & Corporate Technology Assurance
The Senior Audit Manager further develops and maintains specialization and expertise in specific areas of financial services, risk management and assists Consumer & Corporate Technology line of business relationship management and risk monitoring. Lead planning, scoping, and development of the a...
Manager Provider Quality and Practice Transformation - Nevada
A company is looking for a Manager, Provider Quality and Practice Transformation in Nevada. ...
Vertical Market Enablement Product Delivery Manager - Payments - Vice President
Accountable for the forward looking verticalization strategy and success of the product outcome, including commercialization and demand management per vertical and market prioritization. As a Product Delivery Manager in Payments and commerce solutions, you work to enhance and optimize the way produc...
Assurance Manager, Accounting Advisory & Outsourcing
The Assurance Manager, Accounting Advisory & Outsourcing is responsible for understanding complex accounting and reporting matters and assisting companies with the proper application of accounting standards for both public and private companies. Applies with honesty and integrity relevant GAAP, ...
Regional Manager, Regulatory Affairs & Quality - Medical Device Americas Region
The successful candidate will be responsible for overseeing the functions and team, for the North and South Americas Region, in alignment with the department's defined directions and initiatives. Demonstrate leadership through delivering results, aligning priorities, developing teams, and managi...
Software & Data Quality Assurance Analyst I
Performing application testing tasks including planning, scheduling, and executing tests to assure that developed products meet design specifications and are within total quality management limits and standards. Manager of Software & Data Quality Assurance. Established as a not-for-profit organizati...
PLS Tech Delivery Sr. Manager (Manufacturing and Quality Experience)
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. Understanding of data and integrations between manufacturing and quality applications; a...
ATL311 Quality Assurance & Training Specialist
Performance monitoring and evaluations include telephone calls and the effective use of various technology systems including the ATLSERV CRM and other proprietary systems; as well as identifying trends and/or patterns and making recommendations accordingly. Retrieve, organize, analyze, and synthesiz...
Sr Audit Manager - Consumer & Corporate Technology Assurance
Lead planning, scoping, and development of the audit test plan, including incorporating the use of data analytics, and coordinate engagement resources and engagement assignments among teammate effectively to complete assignments within budget while maintaining quality standards. Set clear quality ex...