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This position is responsible for the safety of all members and guests at all times as well as the cleanliness and basic maintenance of the pool facility by providing exemplary customer service and paying strict attention to detail.
This seasonal position is from May to September. Days and hours may vary.
Essential Duties and Responsibilities :
- Provide a clean, safe, and healthy environment for members, guests, and co-workers
- Every staff member, regardless of position, has a primary and urgent responsibility to clean and disinfect all club components as they are used by members and guests and yourself.
Help retain and attain new members through club promotion and customer service excellence
- Enforce all facility rules and regulations
- Recognize and respond effectively to emergencies
- Report unsafe conditions and / or equipment to Pool Manager immediately
- Attend all staff meetings, in-services and training
- Provide a clean, orderly, safe and healthy environment, guests and co-workers
- Demonstrate a positive customer service attitude in keeping with the company’s Core Values of Friendliness, Superior Service, Integrity, Improvement and Safety
- Respond to the member’s concerns, suggestions and requests
- Other projects as assigned by the Pool Manager
Qualifications :
- American Red Cross CPR Certification (or equivalent)
- American Red Cross First Aid Certification (or equivalent)
- American Red Cross Lifeguarding Certification (or equivalent)
- Excellent customer service skills
- Attention to detail
- Able to maintain calm and perform duties in a professional manner in the event of emergency
- Able to prioritize tasks and make good judgments
PHYSICAL REQUIREMENTS :
Position requires extended periods of standing / sitting during shift. It will also regularly call for bending, lifting, pulling, pushing.
Average strength and dexterity is necessary. There will be exposure to sun, chemicals and cleaning solutions. Requires the ability to swim and pass an American Red Cross Lifeguard certification course or equivalent.
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