Technical Account Manager

Job Description

Job Description

Location

Our Technical Account Manager will be an integral part of our Technical Account Management team in North America. This role is based remotely in North America and can sit in either eastern or central time zones.

Who We Are

DoiT works alongside cloud-driven organizations to optimize your cloud use so you can focus on business growth and innovation.

We deliver consulting, support, and training to solve cloud challenges, a FinOps-certified platform to navigate and automate spend, and access to volume pricing and billing support for a streamlined procurement process.

Our global team of cloud experts have decades of experience in the analytics, optimization, and governance of cloud architecture, as well as specializations in Kubernetes, GenAI, and more.

An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, DoiT works alongside more than 3,800 customers worldwide.

The Opportunity

As a Technical Account Manager you will help, and challenge, our customers to harness the power of public cloud technologies in the most efficient and effective way.

We are a collaborative team that supports individual, and team, professional growth by providing customers with high level, and hands on, assistance with GCP and AWS.

We work side-by-side with our customers to educate, mentor, advise and to solve problems so they are getting the most out of what the cloud has to offer.

Responsibilities

• Build and maintain relationships to influence long-term strategic direction, and act as a trusted advisor to the customer
• Engage with customer organizations through both tactical and strategic activities to effectively position Google Cloud Platform and / or AWS solutions
• Work with both technical and business teams, including Director and CxO level to build and maintain relationships
• Serve as a customer advocate during the customer(s) lifecycle with DoiT International
• Provide technical guidance and advice on existing DoiT Customers as a part of DoiT's Account Management Team
• Leverage DoiT Engineering team for Customer's technical challenges
• Work with your customers on cost optimization (e.g. FinOps), architectural and security reviews
• Identify new opportunities to help the customer grow, including new workloads, technologies and consultancy
• Build and maintain relationships with cloud partners (GCP / AWS / Azure) to provide a seamless experience for customers
• Collaborate within DoiT to find ways to deliver proactive value and innovation for customers
• Some travel may be required

Qualifications

• 2+ years of experience as a Technical Sales Engineer, Technical Account Manager, or similar role in a cloud computing environment
• 5+ years of experience working for tech companies, with at least 2+ years experience in cloud services working with AWS or Google Cloud
• Experience or familiarity with FinOps and FinOps tools
• Ability to work independently and establish yourself as a trusted advisor with Technology companies
• Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud technology space
• Confident presenter with excellent presentation skills
• Ability to rapidly prototype proofs-of-concept and technical demonstrations
• Ability to speak and write in English

Bonus Points

• 1 or more Public Cloud Certifications on multiple platforms
• 1 or more FinOps Certifications

Are you a Do'er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life.

We embrace and support leveling up your skills professionally and personally.

What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we're here and happy we hit that 'apply' button.

• Unlimited PTO
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do'ers, One Team

DoiT unites as Many Do'ers, One Team , where diversity is more than a goal it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation.

By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

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